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- Achieving gender balance - strategies for competitiveness
In a seminar organised for members of its Company Network, the European Foundation for the Improvement of Living and Working Conditions explored corporate practices leading to a better work-life balance for women and men, while also contributing to enhanced competitiveness and human resource management models in European countries. The seminar ‘Achieving gender balance - strategies for competitiveness’ was held in Lisbon, Portugal, on 18-19 November 2004. Four companies from Portugal, Denmark, France, and the United Kingdom (an SME in publishing and printing, a public/private consultancy firm, a multinational of the food and drink sector and a public health authority) presented both professional and personal experiences to an audience of 42 participants from 14 EU countries.
- ConsultingCentral.com portal
ConsultingCentral.com is a commercial portal targeted at the consulting industry and offering publications on sale from Kennedy Information. Available documents include newsletters, research reports, conferences, the consulting magazine, books and directories. Although these products are expensive, executive summaries are often accessible for free.
- Corporate social responsibility in France, Germany, Hungary and the United Kingdom
These 12 case studies look at how European companies are developing models of best practice in the field of working and employment conditions and corporate social responsibility (CSR). The companies selected are from four countries - France, Germany, Hungary and the United Kingdom - and cover sectors as diverse as the automotive, chemical, financial services, post and telecommunications, petrochemical and steel sectors. Restructuring and subcontracting were two specific issues highlighted in all case studies.
- Digital delivery of business services
This OECD paper looks at the digital delivery of business services including the business consulting services, recruitment and human resource development. Software and IT services are the leaders in digital delivery, but all other business services use it as well, mainly for document exchange and customer service. Some services have a high potential, but the speed and extent of their development will depend on technological, educational and governmental factors.
- EMCC dossier on Knowledge Intensive Business Services (KIBS) - Additional sources of information
This document lists further sources of information on Knowledge Intensive Business Services (KIBS) that may be of interest to the reader.
- EMCC dossier on Knowledge Intensive Business Services (KIBS)
The so-called ‘knowledge economy’ has given way to a whole range of new professional activities and occupations referred to as Knowledge Intensive Business Services (KIBS). This emerging sector is regarded as a fundamental contributor to EU competitiveness, largely due to its key role in providing non-core services to companies across the economic spectrum. Although a relatively young and unknown sector, its contribution to employment and growth across the EU in the coming years is expected to be paramount in the context of achieving the goals of the Lisbon Agenda. This dossier aims to provide an in-depth analysis of the trends and forces shaping KIBS and draws mainly on recent and original EMCC research, including a sector mapping report, company and cluster studies, future scenarios and foresight work.
- EMERGENCE project
3-year research project into the shifts in the location of employment in ICT between EU regions and globally funded under the Information Society Technologies (IST) Programme of the European Commission's Fifth Framework Programme.
- ESOMAR
ESOMAR is the World Association of Opinion and Marketing Research Professionals, representing the industry at European and international level. Its main objective is to globally promote the use of opinion and marketing research in business and society. Its website provides links to industry facts and figures, industry codes and guidelines, events and publications.
- Economic development agencies: Fostering business champions
In a seminar organised for the members of its Company Network, the European Foundation for the Improvement of Living and Working Conditions discussed the role of economic development agencies (EDAs) in fostering business champions. The seminar was held in New Lanark, Scotland (United Kingdom), on 21-22 March 2006. Four EDAs - from the United Kingdom, Denmark, Ireland and Estonia - offered an insight into their strategies for fostering business champions and economic development. Three of the EDAs were joined in their presentations by firms that they had supported.
- European Federation of Management Consultancies Association
The European Federation of Management Consultancies Association (FEACO) is a Brussels based organisation, representing the management consulting associations of European and non-European countries. Its main objective is to promote and develop the profession of management consultancy. It was created in 1960 by four country associations and by 2004 membership had grown to 22.
- European Association of Communications Agencies
The Brussels-based European Association of Communications Agencies (EACA) represents the European International Commercial Communications Agencies and national and international media agency associations. Founded in 1959, it promotes the industry’s interests in Europe. Its website offers various links to position papers, codes of practice, events, facts and figures.
- Knowledge-intensive business services - policies, issues and the future
Knowledge-intensive business services (KIBS) are among the most rapidly growing sectors of the EU economy, and play an increasingly important role in the performance of client sectors. This third article reviews a range of policy issues that are raised by the three scenarios - outlined in greater detail in the previous article - in relation to the future development of KIBS. As well as outlining major policy responses to these issues, it examines their rationale and the challenges these responses are liable to confront. In particular, the article calls for more explicit consideration of KIBS in innovation policy and in other policy areas.
- Knowledge-intensive business services - what future?
Knowledge-intensive business services, or KIBS for short, represent one of the fastest growing areas of the European economy. The first of three articles in the Sector Futures series on this sector sets out by defining KIBS, which involves distinguishing them from other forms of services and knowledge-intensive activities. It then looks at knowledge-intensive business services in the European Union (EU), highlighting key similarities and differences in their development across Member States. The feature also examines the forces driving the sector’s growth, including issues of outsourcing, the internationalisation of services, and the growth in demand for certain forms of knowledge.
- Knowledge-intensive business services: Trends and scenarios
This article builds on the first article’s discussion on the rise of the knowledge-intensive business services (KIBS) sector, the reasons for its growth and the nature of the contemporary landscape of KIBS. It reviews a limited number of earlier studies that have attempted to identify drivers of quantitative and qualitative change in KIBS, and explores three alternative scenarios for the future development of the sector in coming years.
- L'uso delle tecnologie dell'informazione e della comunicazione nelle imprese
A survey by the Italian national statistical office into the use of information and telecommunication technologies (ICT) in manufacturing and services companies in Italy. The study is based on surveys, which were carried out between June and November 2001 and covered all enterprises with 250 or more employees. The total number of enterprises surveyed was around 12,000.
- Networks, partnerships and corporate social responsibility in Poland: Case study of the Autokreacja Association
Against a background of severe economic and social problems during Poland’s transition to the market economy, a group of company managers from British Petroleum Polska, Sheraton, ABB and Commercial Union formed the Autokreacja Association in 2002. The association aims to promote and support responsible business practices that benefit both businesses and society, while helping to achieve social, economic and environmentally sustainable development. As part of this aim, it offers intensive training programmes to disadvantaged, unemployed young people to improve their chances of finding work.
- Offshore outsourcing of business services
In a seminar organised for members of its Company Network, the European Foundation for the Improvement of Living and Working Conditions explored corporate strategies related to the offshore outsourcing of business services. The seminar ‘Offshore outsourcing of business services - threat or opportunity?’ was held in Tallinn, Estonia, on 17-18 March 2005. Four companies - Elcoteq-Personalijuht (Estonia), Siemens Business Services (SBS, Ireland), T-Systems (Austria) and ABN AMRO (the Netherlands) - presented their company strategies and an assessment of their experiences with offshore outsourcing. In an active and lively debate, 45 participants from 16 EU Member States discussed the conditions, impact, limits and policy implications of this business strategy.
- Responsible management - a total approach
In a seminar organised for members of its Company Network, the European Foundation for the Improvement of Living and Working Conditions explored company strategies aimed at a total responsibility approach to management. The seminar 'Reponsible management - a total approach' was held in Lyon, France on 15-16 April 2003. Four companies from Finland, France and the United Kingdom presented their approach and experience to an audience of 40 participants representing different stakeholders from companies from 10 EU Member States.
- TEMA database
TEMA is a bibliographic database with information on German and international publications relating to the areas of technology and management. It represents a significant data source for German industry and engineering sciences worldwide. It contains over one million documents covering seven fields, with information on technology, innovations, new products and processes and the development of companies.
- The future of KIBS in Europe: Unlocking the potential of the knowledge-based economy, Helsinki, 23–24 November - EMCC Anticipatory Workshop
This is a summary of the main points discussed in the concluding debate of the workshop. The final session focused on the definition of an agenda for change for the KIBS sector.
- The knowledge-intensive business services sector - what future?
Sector Futures provides specialised reports based on the monitoring of existing foresight studies, scenario work, innovation studies and reliable data sources. The second article in the Sector Futures series on the knowledge-intensive business sector explores, in greater depth, the reasons for the sector’s growth and draws up three alternative scenarios for its future development. The third and last article in this series goes on to review a range of policy issues that are raised by the three scenarios and outlines major policy responses to these issues.
EMCC is a project of the European Foundation for the Improvement of Living and Working Conditions.
Page last updated: 12 October, 2010