Violence, bullying and harassment in the workplace
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Incidence rates of physical violence, bullying and sexual harassment have increased, according to the European Working Conditions Survey and national surveys. This report examines the manner in which these ‘new’ issues have been studied in the national surveys of seven European countries. It aims to define the problems more clearly and formulate appropriate questions. It is difficult to say how much of the increase is due to raised awareness of the issues, but the heightened levels of experience must be regarded as real. It also became apparent in the study that physical violence, bullying and sexual harassment are very different and cannot be regarded in the same way. This means that action measures in the workplace must be tailored to fit each problem.
Introduction
Concepts and definitions
Methodology
Prevalence of violence, intimidation and harassment
Different ways of studying violence, bullying and harassment
Suggestions for further research
Commentary
References
Appendix