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Browse by sector - Hotel Restaurant and Catering

15 March 2012: Working conditions – the dark side of tourism (Austria / Information update)
Austria is renowned for its beautiful landscapes and high-quality tourist infrastructure. However, this is very much in contrast with the quality of work and employment in the tourism industry, which can be seen as the dark side of that favourable image. The sector suffers from low income levels, low wage satisfaction, unfavourable working times, very limited career opportunities, a high level of career breaks and significant use of over-qualified workers.

28 April 2009: Lack of gender bias in job evaluation in hotels and restaurants (Portugal / Information update)
Portugal’s hotels and restaurants sector is the first sector in the country to develop a job evaluation method free from gender bias. A partnership comprising employee and employer representatives, state public bodies and researchers developed the methodology, which is able to compare the value of occupations mainly occupied by men and by women. The methodology also allows for an evaluation of whether the existing gender pay gap results from gender prejudice and stereotypes.

17 March 2008: Health and safety deficiencies in hotels and restaurants (Slovakia / Information update)
Inspections carried out in 2007 by the National Labour Inspectorate revealed shortcomings in occupational safety and health in Slovakian hotels and restaurants, mainly concerning technical equipment, the provision of personal protective tools, training and safety management systems. Deficiencies were also found regarding employment contracts, remuneration, and working time and rest periods. In general, however, the situation has improved in the past two to three years.

12 May 2006: More investment in continuing vocational training needed (Romania / Information update)
Significant gaps remain in the provision of continuing vocational training (CVT) in Romania, the results of a 2004 survey reveal. Some 53% of employees had to train themselves to keep up with technological developments in their company, and only 25% of companies had offered any CVT in the past two years. The survey identified low income and high costs as key barriers to access to training. A series of recommendations address future plans for continuing vocational training.

24 February 2006: Reduced work-related stress in the hotel and restaurant sector (Netherlands / Information update)
Work-related stress in the hotel and restaurant sector in the Netherlands declined by 13.2% in the four-year period between 2000 and 2004, partly due to a tripartite voluntary covenant on reducing work-related stress. The parties involved were the employer organisations and trade unions active in the sector, as well as the Ministry of Social Affairs and Employment. When the covenant period ended in 2004, the Ministry withdrew its immediate involvement, and the social partners continued with a new and promising way of working together.

Page last updated: 17 May, 2012