EWCS 2010 Survey Results

Have you been subjected to verbal abuse at work in the last month? (q70a)

Available languages:

Resize map: Default | Large

Gender

Have you been subjected to verbal abuse at work in the last month? (q70a) - Yes
Country	Gender	2010
BE (Belgium)	Male	12.7
	Female	13.2
	Total	12.9
BG (Bulgaria)	Male	10.2
	Female	10.4
	Total	10.3
CZ (Czech Republic)	Male	17.6
	Female	17.3
	Total	17.5
DK (Denmark)	Male	10.8
	Female	12.7
	Total	11.7
DE (Germany)	Male	13.3
	Female	11.5
	Total	12.4
EE (Estonia)	Male	14.1
	Female	17.3
	Total	15.8
EL (Greece)	Male	8.4
	Female	5.0
	Total	7.1
ES (Spain)	Male	5.4
	Female	4.9
	Total	5.2
FR (France)	Male	15.5
	Female	13.4
	Total	14.5
IE (Ireland)	Male	11.5
	Female	13.1
	Total	12.2
IT (Italy)	Male	5.9
	Female	5.7
	Total	5.8
CY (Cyprus)	Male	5.8
	Female	5.2
	Total	5.5
LV (Latvia)	Male	13.7
	Female	17.5
	Total	15.6
LT (Lithuania)	Male	12.2
	Female	14.5
	Total	13.4
LU (Luxembourg)	Male	11.3
	Female	10.7
	Total	11.0
HU (Hungary)	Male	7.0
	Female	8.2
	Total	7.6
MT (Malta)	Male	7.5
	Female	7.9
	Total	7.6
NL (Netherlands)	Male	8.6
	Female	8.3
	Total	8.5
AT (Austria)	Male	19.6
	Female	14.7
	Total	17.3
PL (Poland)	Male	8.3
	Female	7.5
	Total	7.9
PT (Portugal)	Male	4.6
	Female	4.6
	Total	4.6
RO (Romania)	Male	5.6
	Female	8.4
	Total	6.8
SI (Slovenia)	Male	8.0
	Female	9.1
	Total	8.5
SK (Slovakia)	Male	12.4
	Female	13.1
	Total	12.7
FI (Finland)	Male	13.7
	Female	18.0
	Total	15.8
SE (Sweden)	Male	8.9
	Female	11.4
	Total	10.1
UK (United Kingdom)	Male	14.8
	Female	15.6
	Total	15.2
HR (Croatia)	Male	8.8
	Female	13.0
	Total	10.7
MK (FYR of Macedonia)	Male	4.7
	Female	4.8
	Total	4.8
TR (Turkey)	Male	3.5
	Female	2.0
	Total	3.1
NO (Norway)	Male	15.1
	Female	14.5
	Total	14.8
AL (Albania)	Male	4.5
	Female	2.5
	Total	3.6
XK (Kosovo)	Male	1.1
	Female	1.2
	Total	1.1
ME (Montenegro)	Male	6.5
	Female	6.0
	Total	6.3
CH (Switzerland)	Male	.
	Female	.
	Total	.
EC12	Male	11.0
	Female	10.6
	Total	10.9
EU15	Male	11.2
	Female	10.8
	Total	11.1
EU27	Male	10.8
	Female	10.7
	Total	10.8

Age

Have you been subjected to verbal abuse at work in the last month? (q70a) - Yes
Country	Age	2010
BE (Belgium)	Under 30	13.9
	30 to 49	13.0
	50+	12.0
	Total	12.9
BG (Bulgaria)	Under 30	12.4
	30 to 49	9.5
	50+	10.4
	Total	10.3
CZ (Czech Republic)	Under 30	17.8
	30 to 49	18.1
	50+	16.1
	Total	17.5
DK (Denmark)	Under 30	16.6
	30 to 49	10.4
	50+	10.2
	Total	11.7
DE (Germany)	Under 30	12.6
	30 to 49	12.4
	50+	12.4
	Total	12.4
EE (Estonia)	Under 30	13.3
	30 to 49	16.2
	50+	16.5
	Total	15.8
EL (Greece)	Under 30	3.7
	30 to 49	8.8
	50+	5.7
	Total	7.1
ES (Spain)	Under 30	5.4
	30 to 49	6.3
	50+	2.2
	Total	5.2
FR (France)	Under 30	16.8
	30 to 49	14.3
	50+	12.7
	Total	14.5
IE (Ireland)	Under 30	14.4
	30 to 49	13.1
	50+	8.1
	Total	12.2
IT (Italy)	Under 30	8.3
	30 to 49	5.5
	50+	4.9
	Total	5.8
CY (Cyprus)	Under 30	5.9
	30 to 49	6.0
	50+	4.3
	Total	5.5
LV (Latvia)	Under 30	14.7
	30 to 49	17.0
	50+	13.9
	Total	15.6
LT (Lithuania)	Under 30	15.6
	30 to 49	11.0
	50+	16.5
	Total	13.4
LU (Luxembourg)	Under 30	8.3
	30 to 49	12.6
	50+	8.5
	Total	11.0
HU (Hungary)	Under 30	7.7
	30 to 49	7.3
	50+	8.0
	Total	7.6
MT (Malta)	Under 30	10.3
	30 to 49	6.8
	50+	5.4
	Total	7.6
NL (Netherlands)	Under 30	13.1
	30 to 49	8.2
	50+	5.0
	Total	8.5
AT (Austria)	Under 30	18.3
	30 to 49	18.7
	50+	13.6
	Total	17.3
PL (Poland)	Under 30	9.3
	30 to 49	7.4
	50+	6.7
	Total	7.9
PT (Portugal)	Under 30	7.5
	30 to 49	4.1
	50+	3.9
	Total	4.6
RO (Romania)	Under 30	15.6
	30 to 49	4.7
	50+	4.6
	Total	6.8
SI (Slovenia)	Under 30	11.0
	30 to 49	6.3
	50+	10.9
	Total	8.5
SK (Slovakia)	Under 30	12.9
	30 to 49	12.7
	50+	12.1
	Total	12.7
FI (Finland)	Under 30	17.1
	30 to 49	18.8
	50+	10.9
	Total	15.8
SE (Sweden)	Under 30	17.0
	30 to 49	9.9
	50+	7.1
	Total	10.1
UK (United Kingdom)	Under 30	16.2
	30 to 49	17.0
	50+	10.9
	Total	15.2
HR (Croatia)	Under 30	12.3
	30 to 49	9.3
	50+	11.7
	Total	10.7
MK (FYR of Macedonia)	Under 30	4.2
	30 to 49	5.5
	50+	3.5
	Total	4.8
TR (Turkey)	Under 30	3.5
	30 to 49	3.2
	50+	1.6
	Total	3.1
NO (Norway)	Under 30	24.2
	30 to 49	14.0
	50+	9.6
	Total	14.8
AL (Albania)	Under 30	5.6
	30 to 49	3.1
	50+	3.1
	Total	3.6
XK (Kosovo)	Under 30	1.1
	30 to 49	1.5
	50+	0.4
	Total	1.1
ME (Montenegro)	Under 30	6.3
	30 to 49	7.7
	50+	3.5
	Total	6.3
CH (Switzerland)	Under 30	.
	30 to 49	.
	50+	.
	Total	.
EC12	Under 30	12.5
	30 to 49	11.1
	50+	9.1
	Total	10.9
EU15	Under 30	12.8
	30 to 49	11.4
	50+	9.1
	Total	11.1
EU27	Under 30	12.7
	30 to 49	10.9
	50+	9.1
	Total	10.8

Employment status

Have you been subjected to verbal abuse at work in the last month? (q70a) - Yes
Country	Employment status	2010
BE (Belgium)	Employee: permanent contract	13.7
	Employee: other arrangement	14.0
	Self-employed	9.4
	Total	12.9
BG (Bulgaria)	Employee: permanent contract	9.7
	Employee: other arrangement	13.4
	Self-employed	9.1
	Total	10.3
CZ (Czech Republic)	Employee: permanent contract	19.4
	Employee: other arrangement	16.3
	Self-employed	12.5
	Total	17.5
DK (Denmark)	Employee: permanent contract	11.3
	Employee: other arrangement	15.3
	Self-employed	9.2
	Total	11.7
DE (Germany)	Employee: permanent contract	11.8
	Employee: other arrangement	19.3
	Self-employed	8.1
	Total	12.4
EE (Estonia)	Employee: permanent contract	15.7
	Employee: other arrangement	17.1
	Self-employed	14.8
	Total	15.8
EL (Greece)	Employee: permanent contract	6.7
	Employee: other arrangement	8.0
	Self-employed	6.9
	Total	7.1
ES (Spain)	Employee: permanent contract	5.3
	Employee: other arrangement	6.8
	Self-employed	1.1
	Total	5.2
FR (France)	Employee: permanent contract	14.5
	Employee: other arrangement	12.4
	Self-employed	18.1
	Total	14.5
IE (Ireland)	Employee: permanent contract	13.5
	Employee: other arrangement	12.7
	Self-employed	8.7
	Total	12.2
IT (Italy)	Employee: permanent contract	5.3
	Employee: other arrangement	6.7
	Self-employed	6.7
	Total	5.8
CY (Cyprus)	Employee: permanent contract	4.5
	Employee: other arrangement	6.7
	Self-employed	4.1
	Total	5.5
LV (Latvia)	Employee: permanent contract	16.4
	Employee: other arrangement	12.9
	Self-employed	14.9
	Total	15.6
LT (Lithuania)	Employee: permanent contract	13.5
	Employee: other arrangement	13.1
	Self-employed	12.9
	Total	13.4
LU (Luxembourg)	Employee: permanent contract	11.3
	Employee: other arrangement	6.2
	Self-employed	12.5
	Total	11.0
HU (Hungary)	Employee: permanent contract	8.2
	Employee: other arrangement	9.4
	Self-employed	3.0
	Total	7.6
MT (Malta)	Employee: permanent contract	7.3
	Employee: other arrangement	8.1
	Self-employed	7.1
	Total	7.6
NL (Netherlands)	Employee: permanent contract	9.0
	Employee: other arrangement	8.3
	Self-employed	8.2
	Total	8.5
AT (Austria)	Employee: permanent contract	16.8
	Employee: other arrangement	21.1
	Self-employed	15.6
	Total	17.3
PL (Poland)	Employee: permanent contract	7.6
	Employee: other arrangement	12.0
	Self-employed	4.9
	Total	7.9
PT (Portugal)	Employee: permanent contract	5.7
	Employee: other arrangement	3.0
	Self-employed	2.3
	Total	4.6
RO (Romania)	Employee: permanent contract	5.8
	Employee: other arrangement	11.1
	Self-employed	6.5
	Total	6.8
SI (Slovenia)	Employee: permanent contract	9.0
	Employee: other arrangement	7.3
	Self-employed	6.7
	Total	8.5
SK (Slovakia)	Employee: permanent contract	12.4
	Employee: other arrangement	13.3
	Self-employed	11.4
	Total	12.7
FI (Finland)	Employee: permanent contract	16.5
	Employee: other arrangement	19.3
	Self-employed	9.3
	Total	15.8
SE (Sweden)	Employee: permanent contract	10.3
	Employee: other arrangement	13.6
	Self-employed	2.0
	Total	10.1
UK (United Kingdom)	Employee: permanent contract	15.9
	Employee: other arrangement	19.3
	Self-employed	8.5
	Total	15.2
HR (Croatia)	Employee: permanent contract	11.3
	Employee: other arrangement	13.2
	Self-employed	8.0
	Total	10.7
MK (FYR of Macedonia)	Employee: permanent contract	5.0
	Employee: other arrangement	5.9
	Self-employed	2.2
	Total	4.8
TR (Turkey)	Employee: permanent contract	2.5
	Employee: other arrangement	4.0
	Self-employed	2.4
	Total	3.1
NO (Norway)	Employee: permanent contract	14.2
	Employee: other arrangement	21.3
	Self-employed	7.1
	Total	14.8
AL (Albania)	Employee: permanent contract	4.4
	Employee: other arrangement	7.0
	Self-employed	1.6
	Total	3.6
XK (Kosovo)	Employee: permanent contract	1.0
	Employee: other arrangement	1.2
	Self-employed	1.2
	Total	1.1
ME (Montenegro)	Employee: permanent contract	4.6
	Employee: other arrangement	9.9
	Self-employed	5.8
	Total	6.3
CH (Switzerland)	Employee: permanent contract	.
	Employee: other arrangement	.
	Self-employed	.
	Total	.
EC12	Employee: permanent contract	11.2
	Employee: other arrangement	12.4
	Self-employed	8.3
	Total	10.9
EU15	Employee: permanent contract	11.4
	Employee: other arrangement	12.7
	Self-employed	8.3
	Total	11.1
EU27	Employee: permanent contract	11.1
	Employee: other arrangement	12.6
	Self-employed	8.0
	Total	10.8

Industry/services

Have you been subjected to verbal abuse at work in the last month? (q70a) - Yes
Country	Industry/services	2010
BE (Belgium)	Industry	8.9
	Services	14.2
	Total	12.9
BG (Bulgaria)	Industry	6.5
	Services	12.7
	Total	10.3
CZ (Czech Republic)	Industry	13.3
	Services	20.6
	Total	17.5
DK (Denmark)	Industry	6.9
	Services	13.2
	Total	11.7
DE (Germany)	Industry	7.8
	Services	14.6
	Total	12.4
EE (Estonia)	Industry	15.3
	Services	16.0
	Total	15.8
EL (Greece)	Industry	8.0
	Services	6.6
	Total	7.1
ES (Spain)	Industry	4.6
	Services	5.4
	Total	5.2
FR (France)	Industry	8.2
	Services	16.6
	Total	14.5
IE (Ireland)	Industry	3.9
	Services	15.1
	Total	12.2
IT (Italy)	Industry	4.8
	Services	6.3
	Total	5.8
CY (Cyprus)	Industry	5.4
	Services	5.5
	Total	5.5
LV (Latvia)	Industry	10.4
	Services	18.1
	Total	15.6
LT (Lithuania)	Industry	7.5
	Services	16.5
	Total	13.4
LU (Luxembourg)	Industry	11.2
	Services	11.1
	Total	11.0
HU (Hungary)	Industry	9.3
	Services	6.6
	Total	7.6
MT (Malta)	Industry	7.8
	Services	7.6
	Total	7.6
NL (Netherlands)	Industry	3.9
	Services	9.7
	Total	8.5
AT (Austria)	Industry	13.7
	Services	18.7
	Total	17.3
PL (Poland)	Industry	3.8
	Services	11.1
	Total	7.9
PT (Portugal)	Industry	2.5
	Services	5.7
	Total	4.6
RO (Romania)	Industry	4.4
	Services	9.7
	Total	6.8
SI (Slovenia)	Industry	4.0
	Services	11.3
	Total	8.5
SK (Slovakia)	Industry	9.5
	Services	15.0
	Total	12.7
FI (Finland)	Industry	13.3
	Services	16.8
	Total	15.8
SE (Sweden)	Industry	5.1
	Services	11.4
	Total	10.1
UK (United Kingdom)	Industry	8.7
	Services	17.2
	Total	15.2
HR (Croatia)	Industry	7.5
	Services	12.5
	Total	10.7
MK (FYR of Macedonia)	Industry	4.0
	Services	5.6
	Total	4.8
TR (Turkey)	Industry	1.2
	Services	4.7
	Total	3.1
NO (Norway)	Industry	8.7
	Services	16.7
	Total	14.8
AL (Albania)	Industry	4.4
	Services	2.9
	Total	3.6
XK (Kosovo)	Industry	2.1
	Services	0.5
	Total	1.1
ME (Montenegro)	Industry	5.0
	Services	6.2
	Total	6.3
CH (Switzerland)	Industry	.
	Services	.
	Total	.
EC12	Industry	6.7
	Services	12.5
	Total	10.9
EU15	Industry	6.9
	Services	12.7
	Total	11.1
EU27	Industry	6.7
	Services	12.6
	Total	10.8

Type of occupation

Have you been subjected to verbal abuse at work in the last month? (q70a) - Yes
Country	Type of occupation	2010
BE (Belgium)	High-skilled clerical	15.5
	Low-skilled clerical	12.7
	High-skilled manual	8.0
	Low-skilled manual	11.4
	Total	12.9
BG (Bulgaria)	High-skilled clerical	5.8
	Low-skilled clerical	14.7
	High-skilled manual	4.3
	Low-skilled manual	12.0
	Total	10.3
CZ (Czech Republic)	High-skilled clerical	10.6
	Low-skilled clerical	21.6
	High-skilled manual	9.9
	Low-skilled manual	21.0
	Total	17.5
DK (Denmark)	High-skilled clerical	10.7
	Low-skilled clerical	12.9
	High-skilled manual	8.3
	Low-skilled manual	12.1
	Total	11.7
DE (Germany)	High-skilled clerical	13.1
	Low-skilled clerical	12.8
	High-skilled manual	8.8
	Low-skilled manual	14.2
	Total	12.4
EE (Estonia)	High-skilled clerical	15.4
	Low-skilled clerical	17.9
	High-skilled manual	11.7
	Low-skilled manual	15.8
	Total	15.8
EL (Greece)	High-skilled clerical	7.3
	Low-skilled clerical	5.9
	High-skilled manual	5.5
	Low-skilled manual	11.6
	Total	7.1
ES (Spain)	High-skilled clerical	5.5
	Low-skilled clerical	5.1
	High-skilled manual	5.2
	Low-skilled manual	4.9
	Total	5.2
FR (France)	High-skilled clerical	19.0
	Low-skilled clerical	13.5
	High-skilled manual	10.6
	Low-skilled manual	14.1
	Total	14.5
IE (Ireland)	High-skilled clerical	13.5
	Low-skilled clerical	15.3
	High-skilled manual	3.5
	Low-skilled manual	7.3
	Total	12.2
IT (Italy)	High-skilled clerical	6.5
	Low-skilled clerical	5.6
	High-skilled manual	5.5
	Low-skilled manual	5.5
	Total	5.8
CY (Cyprus)	High-skilled clerical	5.2
	Low-skilled clerical	6.0
	High-skilled manual	4.9
	Low-skilled manual	5.2
	Total	5.5
LV (Latvia)	High-skilled clerical	11.5
	Low-skilled clerical	20.7
	High-skilled manual	7.4
	Low-skilled manual	17.4
	Total	15.6
LT (Lithuania)	High-skilled clerical	12.1
	Low-skilled clerical	18.7
	High-skilled manual	8.1
	Low-skilled manual	13.4
	Total	13.4
LU (Luxembourg)	High-skilled clerical	13.0
	Low-skilled clerical	10.5
	High-skilled manual	7.9
	Low-skilled manual	10.5
	Total	11.0
HU (Hungary)	High-skilled clerical	6.0
	Low-skilled clerical	8.1
	High-skilled manual	5.1
	Low-skilled manual	10.5
	Total	7.6
MT (Malta)	High-skilled clerical	8.9
	Low-skilled clerical	6.9
	High-skilled manual	12.3
	Low-skilled manual	5.1
	Total	7.6
NL (Netherlands)	High-skilled clerical	8.7
	Low-skilled clerical	9.5
	High-skilled manual	5.8
	Low-skilled manual	6.4
	Total	8.5
AT (Austria)	High-skilled clerical	14.2
	Low-skilled clerical	17.0
	High-skilled manual	13.5
	Low-skilled manual	24.4
	Total	17.3
PL (Poland)	High-skilled clerical	8.6
	Low-skilled clerical	11.2
	High-skilled manual	4.2
	Low-skilled manual	7.1
	Total	7.9
PT (Portugal)	High-skilled clerical	7.5
	Low-skilled clerical	5.1
	High-skilled manual	3.4
	Low-skilled manual	2.8
	Total	4.6
RO (Romania)	High-skilled clerical	4.3
	Low-skilled clerical	10.4
	High-skilled manual	4.8
	Low-skilled manual	7.9
	Total	6.8
SI (Slovenia)	High-skilled clerical	9.5
	Low-skilled clerical	11.1
	High-skilled manual	4.8
	Low-skilled manual	5.4
	Total	8.5
SK (Slovakia)	High-skilled clerical	11.6
	Low-skilled clerical	14.4
	High-skilled manual	10.0
	Low-skilled manual	13.0
	Total	12.7
FI (Finland)	High-skilled clerical	10.8
	Low-skilled clerical	18.7
	High-skilled manual	13.0
	Low-skilled manual	20.1
	Total	15.8
SE (Sweden)	High-skilled clerical	11.0
	Low-skilled clerical	9.9
	High-skilled manual	7.3
	Low-skilled manual	11.1
	Total	10.1
UK (United Kingdom)	High-skilled clerical	17.7
	Low-skilled clerical	17.2
	High-skilled manual	6.0
	Low-skilled manual	10.4
	Total	15.2
HR (Croatia)	High-skilled clerical	9.1
	Low-skilled clerical	12.2
	High-skilled manual	8.5
	Low-skilled manual	11.1
	Total	10.7
MK (FYR of Macedonia)	High-skilled clerical	6.3
	Low-skilled clerical	5.7
	High-skilled manual	4.5
	Low-skilled manual	3.8
	Total	4.8
TR (Turkey)	High-skilled clerical	2.9
	Low-skilled clerical	4.1
	High-skilled manual	0.9
	Low-skilled manual	4.9
	Total	3.1
NO (Norway)	High-skilled clerical	7.1
	Low-skilled clerical	17.5
	High-skilled manual	16.4
	Low-skilled manual	13.3
	Total	14.8
AL (Albania)	High-skilled clerical	3.1
	Low-skilled clerical	4.8
	High-skilled manual	2.8
	Low-skilled manual	4.3
	Total	3.6
XK (Kosovo)	High-skilled clerical	0.5
	Low-skilled clerical	1.0
	High-skilled manual	1.5
	Low-skilled manual	2.4
	Total	1.1
ME (Montenegro)	High-skilled clerical	3.3
	Low-skilled clerical	7.2
	High-skilled manual	5.6
	Low-skilled manual	7.6
	Total	6.3
CH (Switzerland)	High-skilled clerical	.
	Low-skilled clerical	.
	High-skilled manual	.
	Low-skilled manual	.
	Total	.
EC12	High-skilled clerical	13.0
	Low-skilled clerical	11.4
	High-skilled manual	7.1
	Low-skilled manual	9.8
	Total	10.9
EU15	High-skilled clerical	12.9
	Low-skilled clerical	11.6
	High-skilled manual	7.4
	Low-skilled manual	10.4
	Total	11.1
EU27	High-skilled clerical	12.0
	Low-skilled clerical	11.8
	High-skilled manual	6.8
	Low-skilled manual	10.4
	Total	10.8

Page last updated: 15 November, 2010

^Back to top of page