European Working Conditions Survey 2021

EWCS to use computer-assisted telephone interviewing for the first time

Due to the Covid-19 pandemic, face-to-face interviewing for the latest edition of the European Working Conditions Survey (EWCS) had to be terminated in 2020. From March to July 2021, Eurofound will carry out a new round of fieldwork for the EWCS. For the first time, the respondents will be contacted via computer-assisted telephone interviewing (CATI). The survey has been expanded to include over 70,000 workers in 36 European countries. This includes the EU Member States, United Kingdom, Norway, Switzerland, Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia and Serbia. Changing the survey mode to CATI is in line with other similar surveys in the context of the COVID-19 pandemic.

The EWCS-CATI 2021 will allow Eurofound to provide comparable and representative information on job quality at a time when working lives have undergone considerable changes and the capacity of people at work to contribute to the recovery is critical. However, due the change in interviewing mode comparison with previous waves of the survey will not be possible and the options for analysis of trends of time severely limited. 

The questionnaire will be available on completion of the fieldwork, while first results and data will be published by the end of 2022.

For further details about the survey, please contact Sophia MacGoris (Tel: +353 1 204 3100, email

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