Quality of life in Europe: Quality of society and public services

Report
Opdateret
28 januar 2014
Udgivet
28 januar 2014
Formater
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Resumé

This report explores how Europeans perceive the quality of their societies, and of their public services. It looks at such aspects of society as trust in institutions and other people, perceived tensions between social groups, attitudes towards migrants and the effects of the economic crisis on social inclusion and social cohesion. It finds that satisfaction with the economic situation of one’s country, not being in employment and overall life satisfaction appear to boost satisfaction with public services; hardship appears to reduce it. In societal terms, trust in institutions decreased visibly from 2007 to 2011. Trust in people however changed less than trust in institutions and is more similar across the EU. A positive relationship exists between trust in institutions and satisfaction with the economic situation of one’s own country; a negative relationship between trust in institutions and inequality. And tensions were perceived to be highest between different racial and ethnic groups and between rich and poor. An executive summary is available - see Related content.
  • Full report

    Number of Pages: 
    118
    Reference No: 
    ef1361
    ISBN: 
    978-92-897-1119-7
    Catalogue: 
    TJ-02-13-296-EN-C
    DOI: 
    10.2806/37653
    Catalogue info

    Quality of life in Europe: Quality of society and public services

    This report explores how Europeans perceive the quality of their societies, and of their public services. It looks at such aspects of society as trust in institutions and other people, perceived tensions between social groups, attitudes towards migrants and the effects of the economic crisis on social inclusion and social cohesion. It finds that satisfaction with the economic situation of one’s country, not being in employment and overall life satisfaction appear to boost satisfaction with public services; hardship appears to reduce it. In societal terms, trust in institutions decreased visibly from 2007 to 2011. Trust in people however changed less than trust in institutions and is more similar across the EU. A positive relationship exists between trust in institutions and satisfaction with the economic situation of one’s own country; a negative relationship between trust in institutions and inequality. And tensions were perceived to be highest between different racial and ethnic groups and between rich and poor.

  • Executive summary

    Number of pages: 
    2
    Reference No: 
    ef13611
    Catalogue info

    Livskvalitet i Europa – kvaliteten af samfundet og offentlige serviceydelser

    Authors: 
    Eurofound
    I denne rapport anvendes resultater fra den tredje europæiske undersøgelse af livskvalitet som grundlag for at se nærmere på, i hvilket omfang europæerne er tilfredse med forskellige aspekter af samfundet – i relation til offentlige serviceydelser og sociale relationer – og hvordan disse påvirker deres trivsel. Disse resultater sammenlignes også med resultaterne fra 2007 for at måle, hvordan den økonomiske krise har påvirket kvaliteten af samfundet. Livskvaliteten afhænger til dels af tilgængeligheden af offentlige serviceydelser af god kvalitet, inden for f.eks. sundhed, uddannelse og omsorg. Desuden påvirkes livskvalitet og kvaliteten af samfundet også af sociale relationer: fravær af spændinger, lighed mellem sociale grupper og tillid mellem mennesker.



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