Public services

Inequalities in the access of young people to information and support services

In recent years, concerns have been expressed at EU and national level that the combined stresses arising from school, parental expectations and societal pressures can make the transition to adulthood difficult for young people – with the risk of a long-lasting negative impact. One way of easing the transition is to provide appropriate information and support services during these critical life-changing years. However, it appears that not all young people have access to such services. This report describes the characteristics of the young people who face most difficulties in accessing social and health services, the types of services most relevant to them and the main challenges they face in accessing information and support services. It also looks at what service providers can do to ensure they reach young people in need of their support and presents innovative examples of how to tackle inequalities in access to services. 

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