Anticipating and managing the impact of change

Digitalisering på arbejdspladsen

Report
Udgivet
25 oktober 2021
pdf
Formats and languages
Executive summary in 22 languages
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Forfatter(e): 
Riso, Sara

Væsentlige konklusioner

  • The presence of innovation clusters that support innovation is an important enabling factor for the implementation of digitisation in the workplace. Good practices that highlight the business case and raise awareness about the opportunities that digitisation technologies can provide are critical to the higher uptake of new technologies.
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  • The presence of innovation clusters that support innovation is an important enabling factor for the implementation of digitisation in the workplace. Good practices that highlight the business case and raise awareness about the opportunities that digitisation technologies can provide are critical to the higher uptake of new technologies.
  • The area in work most impacted by new technologies is task definition and content, with the Internet of Things (IoT) putting a greater emphasis on managerial and analytical tasks, 3D printing reducing physically demanding tasks, and virtual and augmented reality (VR/AR) either enriching or simplifying existing tasks. This drives the upgrading of skills and a rise in job discretion, mainly among managerial and engineering professionals, and less so for lower skilled and blue-collar workers. Public support in the form of funding, incentives and advice can help companies and smaller businesses with fewer resources to identify skills gaps and assist with measures to meet the skills required for digitisation technologies.
  • Management decisions play an important role in how digitisation technologies impact on work organisation and job quality. A digitisation strategy with a phased approach, based on experimentation and piloting underpinned by a high level of employee involvement in the innovation process, can contribute to more positive outcomes for both workers and organisations.
  • Social dialogue plays a critical role in digitisation at the workplace at many different levels. At company level, a digitisation approach that disregards employee participation and engagement will amplify negative impacts on working conditions. In the context of technological change, social dialogue also encourages greater acceptance by employees of new technologies.
  • IoT is the most pervasive of the three technologies examined, raising the greatest concerns when used for employee performance monitoring and requiring greater safeguards to protect workers’ fundamental rights. At European level, one avenue to address the issue of employee monitoring can be the EU social partners’ negotiation of a specific framework agreement on the collection and use of personal data in the employment context.
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Resumé

Forskningen i den digitale revolutions forandringspotentiale er tilbøjelig til at anlægge en kvantitativ tilgang i et forsøg på at overvåge ændringer i beskæftigelsesniveauet forårsaget af digitaliseringen. Den politiske debat om digitalisering har været præget af frygt for tab af arbejdspladser Read more

Forskningen i den digitale revolutions forandringspotentiale er tilbøjelig til at anlægge en kvantitativ tilgang i et forsøg på at overvåge ændringer i beskæftigelsesniveauet forårsaget af digitaliseringen. Den politiske debat om digitalisering har været præget af frygt for tab af arbejdspladser og negative forstyrrelser som følge af digitale teknologier. I modsætning hertil anlægger denne rapport en mere kvalitativ tilgang, der er baseret på casestudier, for at undersøge indvirkningen på arbejdspladsen af udvalgte digitale teknologier (tingenes internet, 3D-printning og virtuel og udvidet virkelighed). Digitale teknologier kan give mange nye muligheder og er påvist at være til gavn for både arbejdstagere og organisationer, men der behøves foranstaltninger til at sikre beskyttelse af arbejdstagernes personoplysninger og privatliv. 
En velfungerende social dialog er også afgørende for at høste fordelene ved digitale teknologier og forebygge eller minimere negative resultater.

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Formats and languages

  • Rapport

    Antal sider: 
    72
    Referencenr.: 
    EF21001
    ISBN: 
    978-92-897-2207-0
    Katalognr.: 
    TJ-09-21-427-EN-N
    DOI: 
    10.2806/806842
    Catalogue info

    Digitalisering på arbejdspladsen

    Forfatter(e): 
    Riso, Sara

    Formater

    Citér denne publikation: 

    Eurofound (2021), Digitisation in the workplace, Publications Office of the European Union, Luxembourg.

  • Executive summary

    Referencenr.: 
    EF21001EN1
    Catalogue info

    Digitalisering på arbejdspladsen

    Forfatter(e): 
    Eurofound

    Kan downloades på 22 sprog

    Hent
  • Tables and graphs

    The report contains the following tables and graphs.

    List of tables

    Table 1: Definitions of digitisation technologies
    Table 2: Overview of the digitisation case studies
    Table 3: Most relevant sectors for technology uptake and use cases
    Table 4: Drivers of and barriers to the adoption of digitisation technologies
    Table 5: Overview of approaches to digitisation across the establishments investigated
    Table 6: Areas of work organisation most impacted by the use of digitisation technologies
    Table 7: Elements of job quality impacted by the use of digitisation technologies
    Table 8: Specific impacts of digitisation technologies on skills and discretion

    List of figures

    Figure 1: Analytical model for digital technologies
    Figure 2: Adoption by enterprises of IoT and 3D printing by size and sector, EU27, 2020 (%)
    Figure 3: Advanced technology use by enterprises (with at least 10 employees) by country, EU27, 2020 (%)
    Figure 4: Distribution of IoT clusters in Europe, 2019
    Figure 5: Key elements for successful technology implementation
     

Forskning udført forud for Det Forenede Kongeriges udtræden af Den Europæiske Union den 31. januar 2020 og offentliggjort efterfølgende kan omfatte data vedrørende de 28 EU-medlemsstater. Efter denne dato tager forskningen kun højde for de 27 EU-medlemsstater (EU-28 minus Det Forenede Kongerige), medmindre andet anføres.

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