Agreement to collaborate between FNV and Temper

In 2018, the platform Temper, which matches demand and supply for staff in hotels, restaurants and cafés, approached the hospitality division of the largest Dutch union FNV (Federation National Unions, FNV-Horeca). As a result, FNV and the platform have signed a ‘cooperation pact’ for a pilot scheme that will last one year and provided legally self-employed Temper workers with training, pensions and insurance. The cooperation between Temper and FNV-Horeca was extended later in 2018 after a trial period of a few months. At that point, further elements were added to the scheme such as improved training offerings and the removal of a software fee that Temper workers had to pay (more information available in Dutch).  

However, tensions arose between FNV-Horeca, FNV ABU and FNV Flex. The latter two departments of FNV perceive the initiative as undermining the union’s efforts to fight bogus self-employment. They claim that Temper operates as temporary employment agency instead of as a freelance platform and that it underpays workers, who are falsely defined as freelancers.  

Further reading:  


  • Initiative
  • Provision of insurance and social protection, Training
  • Netherlands
  • Employee organisation, Platform
  • Yes
  • no specific sector focus
  • representation, industrial relations, social dialogue, social protection
  • Dutch
  • 2021
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