Social protection for self-employed delivery platform workers

In November 2019, the Italian Parliament converted into law the Decree no. 101/2019 to introduce new provisions for social protection of self-employed delivery platform workers. The reform is addressed to self-employed platform workers of delivery platforms, who use bicycles and motorised vehicles for delivery. The reform intends to guarantee for these workers the same working conditions as those of permanent employment contracts.

The following rules apply:

  • The platform must provide to the worker a written employment contract containing all relevant information for working conditions and safety and health;
  • Social partners can define wages via collective bargaining, taking into account the platform model of delivery activities and working conditions;
  • In absence of collective bargaining in place for a platform, the wage cannot solely consist of a remuneration per delivery. It must have a fixed minimum wage, based on minimum wage levels established in comparable sectors by collective bargaining at national level;
  • The collective bargaining agreement must also contain clauses to remunerate night work, weekend and holiday work, and work during unfavourable weather conditions, which must be at least 10% higher than the standard pay;
  • Workers are protected by anti-discrimination legislation;
  • The platform cannot exclude workers or reduce their work opportunities as consequence of non-acceptance of delivery proposals sent by the platform;
  • Personal data must be protected;
  • Self-employed workers have guaranteed access to a social protection package, including a daily indemnity for illness, hospital stay, and a guarantee of maternity and parental leave.

A national observatory is foreseen to monitor and evaluate the new legislation with the participation of social partners and other national institutions.


  • Initiative
  • Legislation, Provision of insurance and social protection
  • Italy
  • Government
  • Yes
  • transport
  • Italian
  • 2021
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