Good gigs: A fairer future for the UK’s gig economy

There are now an estimated 1.1 million people in Britain’s gig economy, which is nearly as many workers as in the National Health Service (NHS) England. Given this enormous potential for growth of the gig economy, the RSA set out to envision how platforms can become a catalyst for fair, fulfilling work in the modern labour market.


Access the Research publication

Good gigs: A fairer future for the UK’s gig economy
Balaram, B., Warden, J. and Wallace-Stephens, F. (2017), Good gigs: A fairer future for the UK’s gig economy, RSA (Action and Reseach Centre), United Kingdom.


  • Research publication, Case study-worker
  • United Kingdom
  • Yes
  • professional services, household tasks, transport
  • On-location platform-determined routine work, On-location client-determined moderately skilled work, Online moderately skilled click work, Online platform-determined higher-skilled work, Online client-determined specialist work
  • MyBuilder, RatedPeople, Hassle, TaskRabbit, PeoplePerHour, Clickworker, Upwork, Freelancer, Fiverr, Deliveroo, UberEats, Just Eat, Uber
  • worker demographics, income, motivation for platform work, employment status, taxation, social protection
  • English
  • RSA (Action and Reseach Centre) (Research institute)
  • Qualitative research
  • 2017
  • Open access
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