Ombuds Office for German crowdsourcing platforms established (Ombudsstelle für Crowdworking- Plattformen vereinbart)

Eight European crowdsourcing platforms, the German Crowdsourcing Association (Deutscher Crowdsourcing Verband), and the German Metalworkers’ Union (IG Metall) announced today the establishment of a joint Ombuds Office. The Ombuds Office will be tasked with resolving disputes between crowdworkers, clients, and crowdsourcing platforms and with overseeing enforcement of the “Crowdsourcing Code of Conduct” adopted by the platforms.

FairCrowdWork (2017), Ombudsstelle für Crowdworking- Plattformen vereinbart, press release 8 November.


  • Other
  • EU28
  • Yes
  • no specific sector focus
  • arbitration, representation, industrial relations, social dialogue
  • English, German
  • FairCrowdWork (Other)
  • 2017
  • Open access
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