When the boss is an app (Når sjefen er en app)

Over the past few years, the so-called platform economy, with Uber and Airbnb, has gained a foothold in Norway. Efficient and user-friendly technology has created excitement as well as concern. This report looks at the platform economy, focusing on work-related platforms. It investigates the number of digital platforms that exist in the Norwegian market, the number of people who work through platforms, the relationship between the platforms and the providers, and what implications digital communication of work has for health, environment and safety. It also looks at the extent to which businesses use digital platforms to source work.

Norwegian: På få år har den såkalte delings- eller plattformøkonomien, med Uber og Airbnb i spissen, fått fotfeste i Norge. Effektiv og brukervennlig teknologi har skapt begeistring så vel som bekymring. I denne rapporten ser vi nærmere på plattformøkonomien, med vekt på plattformer som formidler arbeidsoppdrag. Vi undersøker hvor mange digitale plattformer som finnes i det norske markedet, hvor mange som jobber via plattformer, relasjonen mellom plattformene og tilbyderne, og hvilke implikasjoner digital formidling av arbeid har for helse, miljø og sikkerhet. Vi ser også på i hvilken grad virksomheter bruker digitale plattformer for å sette ut oppdrag.


Access the Case study-worker

When the boss is an app (Når sjefen er en app)
Alsos, K. et al (2017), Når sjefen er en app, Fafo (Institute for Labor and Welfare Research), Oslo, Norway


  • Case study-worker, Research publication
  • Norway
  • Yes
  • accommodation, household tasks, professional services, transport
  • On-location client-determined moderately skilled work, On-location platform-determined routine work
  • Airbnb, Uber
  • client characteristics, health and safety, worker demographics
  • Norwegian
  • Fafo (Institute for Labor and Welfare Research) (Research institute)
  • Qualitative research, Quantitative research
  • 2017
  • Open access
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