With a particular focus on the crisis and responses to it, this annual review highlights developments in working conditions and industrial relations in the EU Member States and Norway in 2010, both at national and EU level. At national level, the report examines key issues covered by collective bargaining (pay and working time) and looks at developments in social partner activity and industrial action. It also looks at company restructuring, the impact of the crisis and approaches to pension reform in light of demographic change. At European level, it reviews the year’s main events and trends in employment legislation and policy (in areas like paternity/maternity leave and working time), as well as in the European social dialogue at crosssectoral, sectoral and company levels. The final chapter focuses on training initiatives provided or supported by enterprises for their employees during the recession.