Uber Eats health and safety protocol for riders in Italy

On 10 February 2021, Uber Eats introduced a protocol to protect the health and safety of its food delivery riders in Italy, with the provision of free helmets and other safety devices, the supply of anti-COVID protective equipment and free training courses.

In detail, the protocol provides:

  • Free availability of Personal Protective Equipment (PPE) for riders, both already active on the platform and newly activated. PPE includes bicycle safety helmet, high visibility garment, rain jacket and trousers, waterproof holder for smartphone to be applied to the bicycle, lights to be applied to the bicycle and reflective armband;
  • Supply of the anti-COVID-19 protective equipment directly or through reimbursement;
  • Organisation of an awareness campaign for riders on health, safety and food hygiene;
  • Provision of mandatory free training courses dedicated to health and safety at work and road safety;
  • Verification of the suitability of vehicles used by riders;
  • Verification of the effective and correct use of PPE.

Further reading:


  • Initiative
  • COVID-19
  • Italy
  • Platform
  • Yes
  • transport
  • On-location platform-determined routine work
  • Uber Eats
  • COVID-19, health and safety, social protection
  • Italian
  • 2021
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