Uber Community Guidelines

The Uber Community Guidelines set out rules of behaviour and user guidelines for drivers for Uber and food delivery services such as UberEats and UberRush. Rules of conduct apply to both drivers and users and concern verbal and non-verbal communication (respectful, non-aggressive, non-sexual) and in the United States includes a prohibition on carrying firearms while using the app. The Community Guidelines also explain how the reputation system and the cancellation rating works and under what circumstances drivers or couriers can lose their access to their account.


  • Initiative
  • Ratings, reputation system
  • EU 27, Other, United Kingdom
  • Platform
  • Yes
  • no specific sector focus
  • rating
  • English
  • 2021
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