The sharing economy and digital discrimination: The case of Airbnb

Digital discrimination has become a buzz word following the recent reports of racial and other discrimination associated with Airbnb. This issue is perceived to pose serious concerns with the rapid growth of the sharing economy. This research derives insights into digital discrimination through the lens of a series of online newspaper comments made in response to an article reporting Airbnb’s new anti-discrimination policy. The data were analysed by using text-mining and co-stakeholder analysis. The visualized network and each stakeholder’s surrounding discourse reveal that digital discrimination contains multiple layers and meaning constructions. This paper provides a starting point for tourism and hospitality researchers to contribute to the thinking around the digital discrimination with the rapid growth of the sharing economy.

Cheng, M. and Foley, C. (2018), 'The sharing economy and digital discrimination: The case of Airbnb', International Journal of Hospitality Management, 70 (March), pp. 95-98.


  • Research publication, Case study-platform
  • Other
  • Yes
  • accommodation
  • Airbnb
  • health and safety
  • English
  • International Journal of Hospitality Management (Publisher)
  • Quantitative research, Qualitative research
  • 2018
  • Subscription
Disclaimer  —  Eurofound aims to keep the information in this database up to date and accurate. If errors are brought to our attention, we will try to correct them. However, Eurofound bears no responsibility or liability whatsoever with regard to the accuracy or content of this database or of external links over which Eurofound services have no control and for which Eurofound assumes no responsibility.