Public services

Quality of health and care services in the EU

Report
Publicado
11 Julio 2019
Formatos
Executive summary in 22 languages

PDF

Resumen

Public services are essential for achieving high levels of social protection, social cohesion and social inclusion. However, to be effective in this regard, services must be of good quality and they must be equally accessible to the broadest possible range of  citizens. Care services in particular represent a key component of social protection for EU citizens, improving quality of life and access to education and employment. This report reveals citizens’ perceptions of quality in healthcare, long-term care and childcare, and compares them between countries, groups in society and the receivers of care and indirect service users.

  • Full report

    Number of Pages: 
    76
    Reference No: 
    EF18034
    ISBN: 
    978-92-897-1886-8
    Catalogue: 
    TJ-04-19-471-EN-N
    DOI: 
    10.2806/5643
    Catalogue info

    Quality of health and care services in the EU

    Public services are essential for achieving high levels of social protection, social cohesion and social inclusion. However, to be effective in this regard, services must be of good quality and they must be equally accessible to the broadest possible range of  citizens.

    Available formats

  • Executive summary

    Reference No: 
    EF180341
    Catalogue info

    La calidad de los servicios sanitarios y de asistencia sanitaria en la UE

    Authors: 
    Eurofound

    Los servicios públicos son esenciales para lograr altos niveles de protección, cohesión e inclusión social. No obstante, para que sean eficaces a este respecto, los servicios han de ser de buena calidad y ser igualmente accesibles a la gama más amplia posible de ciudadanos. Los servicios asistenciales en particular representan un componente clave de la protección social para los ciudadanos de la UE, la mejora de la calidad de vida y el acceso a la educación y al empleo. Este informe revela la percepción de los ciudadanos sobre la calidad de la asistencia sanitaria, los cuidados de larga duración y el cuidado de la infancia, y los compara entre los países, los grupos sociales, así como los receptores y los usuarios indirectos de los servicios de asistencia.

    Available in 22 languages for download

    PDF

Part of the series

  • European Quality of Life Survey 2016

    Carried out every four years, this unique, pan-European European Quality of Life Survey (EQLS) examines both the objective circumstances of European citizens' lives and how they feel about those circumstances and their lives in general. This series consists of outputs from the 2016 edition of the EQLS.

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