Industrial relations and social dialogue in the age of collaborative economy

This report presents the results of the Danish part of a large research project in seven countries, IRSDACE, funded by the EU Commission. The aim of the IRSDACE project, Industrial Relations and Social Dialogue in the Age of Collaborative Economy, was to map and explore traditional and innovative forms of social dialogue and industrial relations practices within the collaborative economy in Denmark, Germany, France, Spain, Belgium, Hungary and Slovakia. The focus was on labour platforms (like TaskRabbit) as well as capital platforms (like Airbnb) and platforms that presents a combination (like Uber). The study is to identify how traditional players on the labour market (trade unions, employers' associations, government) experience and respond to the collaborative economy, as well as explore how new players perceive the collaborative economy and act in it (platforms, platform workers/providers). Methodologically, the project includes desk research, interviews and focus groups. All empirical data was collected in 2017-2018 with a focus on three industries in the private service sector: transport, hotels and restaurants and cleaning.

Ilsøe, A. and Madsen, L. (2018), Industrial relations and social dialogue in the age of collaborative economy, Research paper No. 163, FAOS Employment Relations Research Centre: University of Copenhagen.


  • TaskRabbit, Uber, HappyHelper, Airbnb, GoMore, Chabber
  • transport, household tasks
  • On-location client-determined routine work, On-location platform-determined routine work, On-location client-determined moderately skilled work, On-location client-determined higher-skilled work
  • Denmark, Germany, France, Spain, Belgium, Hungary, Slovakia
  • 2018
  • Research publication
  • representation, industrial relations, social dialogue, challenges, social protection, legal issues, taxation
  • English
  • Employment Relations Survey Centre (FAOS), University of Copenhagen (Research institute)
  • Qualitative research
  • Open access
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