Working anytime, anywhere: The effects on the world of work

Report
Mis à jour
20 Juin 2019
Publié
15 Février 2017
pdf
Formats
Executive summary in 22 languages
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Résumé

New information and communications technologies have revolutionised work and life in the 21st century. The constant connectivity enabled by these devices allows work to be performed at any time and from almost anywhere. This joint report by the ILO and Eurofound synthesises the findings of nationRead more

New information and communications technologies have revolutionised work and life in the 21st century. The constant connectivity enabled by these devices allows work to be performed at any time and from almost anywhere. This joint report by the ILO and Eurofound synthesises the findings of national studies from 15 countries, plus the European Working Conditions Survey, to consider the effects of telework and ICT-mobile work (T/ICTM) on the world of work. The report shows that this work arrangement is growing in most countries. Positive effects of T/ICTM usually include a shortening of commuting time, greater working time autonomy, better overall work–life balance, and higher productivity. At the same time, disadvantages include its tendency to lengthen working hours, to create interference between work and personal life, and to result in work intensification, which can lead to high levels of stress with negative consequences for workers’ health and well-being. The ambiguous and even contradictory effects of T/ICTM on working conditions represent a current, real-world example about the challenges of the future of work. A range of policy suggestions to improve T/ICTM are made on the basis of the findings.

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Formats

  • Report

    Number of pages: 
    80
    Reference no.: 
    EF1658
    ISBN: 
    978-92-897-1569-0
    Catalogue no.: 
    TJ-06-16-316-EN-N
    DOI: 
    10.2806/372726
    Catalogue info

    Working anytime, anywhere: The effects on the world of work

    New information and communications technologies have revolutionised work and life in the 21st century. The constant connectivity enabled by these devices allows work to be performed at any time and from almost anywhere. This joint report by the ILO and Eurofound synthesises the findings of national studies from 15 countries, plus the European Working Conditions Survey, to consider the effects of telework and ICT-mobile work (T/ICTM) on the world of work.

    Formats

    Cite this publication: 

    Eurofound and the International Labour Office (2017), Working anytime, anywhere: The effects on the world of work, Publications Office of the European Union, Luxembourg, and the International Labour Office, Geneva. http://eurofound.link/ef1658

  • Executive summary

    Reference no.: 
    EF16581
    Catalogue info

    Travailler en tout temps, en tout lieu: les effets sur le monde du travail

    Author(s): 
    Eurofound

    Les nouvelles technologies de l’information et de la communication ont révolutionné le travail et la vie au XXIe siècle. La connectivité constante rendue possible par ces dispositifs permet de travailler à tout moment et presque en tout lieu. Le présent rapport, élaboré conjointement par l’OIT et Eurofound, synthétise les constats d’études nationales provenant de 15 pays ainsi que de l’enquête européenne sur les conditions de travail afin d’examiner les effets du télétravail et du travail mobile fondé sur les TIC (T/MTIC) sur le monde du travail. Le rapport montre que cet aménagement du travail est en augmentation dans la plupart des pays. Ses effets positifs comprennent une réduction du temps de déplacement, une plus grande autonomie quant au temps de travail, un meilleur équilibre global entre la vie professionnelle et la vie privée et une productivité accrue. Dans le même temps, les inconvénients signalés comprennent un allongement de la durée du travail, un chevauchement entre la vie professionnelle et la vie privée et une intensification du travail, pouvant entraîner des niveaux de stress élevés, avec des conséquences négatives sur la santé et le bien-être des travailleurs. Les effets ambigus, voire contradictoires, du T/MTIC sur les conditions de travail illustrent la situation actuelle et quotidienne en ce qui concerne les défis liés au travail du futur. Plusieurs suggestions stratégiques destinées à améliorer le T/MTIC sont formulées sur la base de ces constats.

    Available for download in 22 languages

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  • Working papers

    Related working papers

    • Further exploring the working conditions of ICT-based mobile workers and home-based teleworkers
      Working paper
      20 Juin 2019
      Number of pages
      63
      Reference no.
      WPEF18007

Part of the series

  • European Working Conditions Survey 2015

    Eurofound’s European Working Conditions Survey (EWCS) paints a wide-ranging picture of Europe at work across countries, occupations, sectors and age groups. This series consists of findings from the EWCS 2015, the sixth edition of the survey. The survey was first carried out in 1990.

  • New forms of employment

    This series reports on the new forms of employment emerging across Europe that are driven by societal, economic and technological developments and are different from traditional standard or non-standard employment in a number of ways. This series explores what characterises these new employment forms and what implications they have for working conditions and the labour market.

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