With remote working becoming the new normal for many workers, it is surely the case that many employers are anxious to ensure that their employees are putting in full working days. Companies are likely to be investing in and deploying digital technologies for tracking employee performance much more than before the pandemic. The pervasiveness of new digital technologies – whether for working remotely or in the workplace – has raised a host of new issues and concerns around privacy and data protection as well as work organisation, control and autonomy. When it comes to tracking what employees are doing, there is a balance to be struck between the legitimate business interests of the employer and employees’ right to privacy.
New digital technologies have expanded the possibilities of employee monitoring and surveillance, both in and outside the workplace. In the context of the increasing digitalisation of work, there are many issues related to employee monitoring that warrant the attention of policymakers. As well as the often-cited privacy and ethical concerns, there are also important implications for worker–employer relations, as digitally enabled monitoring and surveillance inevitably shift power dynamics in the workplace.
L’UE s’efforce d’assurer une convergence vers le haut de ses États membres grâce à une amélioration des performances et à une réduction des écarts entre les pays. Près de dix ans après la grande récession, la crise de la COVID-19 accentue la pression sur l’objectif de convergence. La présente note d’orientation s’intéresse à la convergence du bien-être matériel en Europe. Les tendances de plusieurs indicateurs suivent globalement les cycles économiques, avec une convergence vers le haut en période de croissance et une divergence vers le bas en période de récession.
Les priorités d’Eurofound pour 2021–2024 sont déterminées par les principaux défis que sont la cohésion sociale et les transitions justes dans un environnement changeant au lendemain de la crise de la COVID-19. Afin de soutenir ses partenaires en leur fournissant des données probantes à même de les aider dans leur action politique, l’Agence se concentre sur les questions où elle peut s’appuyer sur son cœur d’expertise dans les domaines des conditions de travail, des relations industrielles, de l’emploi et des conditions de vie.
Whatever the benefits of telework – and there are many, including more flexible working time, increased productivity and less commuting – there are drawbacks, as many of the one-third of Europeans who were exclusively working from home during the pandemic will attest. Primary among these is the ‘always on’ culture that telework engenders, encouraging workers to respond to emails, phone calls and texts from work long after the working day or week has ended. This situation may be aggravated if the organisational culture at work incentivises employees to accept heavy workloads and put in overtime, often unpaid. All of which upsets work–life balance, leading to conflicts between work and home life, insufficient rest and health problems like work-related stress and sleep disorders.
An ageing Europe and rising public expenditure on long-term care have signalled for some time that the fundamentals of care provision need to be addressed. However, the shocking death toll in care homes during the COVID-19 pandemic and the fact that many long-term care services were ill-equipped to protect their vulnerable users have lately focused the public mind on the issue. Most people in the EU will need such care for themselves or someone close to them at some stage in their lives. Demand is already escalating, as the rise in the long-term care workforce – by a third in just a decade – testifies. Calls for a European care strategy rightly insist that care users be listened to, but here we highlight others in the system whose needs deserve attention too.
According to the dictionary, an organisation is an organised group of people with a particular purpose. To achieve this purpose, tasks are divided between the members of the group, and the task of some of those people is to manage the others. Interestingly, whereas most tasks are allocated based on competence and qualifications, the allocation of the task of managing people is often based on a different rationale. Many managers are appointed to their role because they exceled at the tasks that are carried out by the people they are supposed to manage. Many business owners take on the management of their staff, regardless of whether this is where their strengths lie. But people management is not easy and requires skills that, contrary to what is often assumed, are not just learned by doing.
As Europe braces for a winter wave of the Coronavirus, behind the public health indicators that rightly dominate the headlines, a revolution in working life is under way. In early spring, millions of people throughout Europe took their work home and tried to rapidly adjust to the new world in which they found themselves. The unfolding changes in working life from this sharp shock look set to be a 'révolution tranquille', where longstanding principles and practices could be fundamentally changed for decades to come. The decisions that are made now will ultimately determine the nature of how this revolution will unfold, and what it will mean for workers and employers alike.
This study provides information allowing for an assessment of the representativeness of the actors involved in the European sectoral social dialogue committee for the human health sector. Their relative representativeness legitimises their right to be consulted, their role and effective participation in the European sectoral social dialogue, and their capacity to negotiate agreements. The aim of Eurofound’s studies on representativeness is to identify the relevant national and European social partner organisations in the field of industrial relations in the EU Member States.
Ce rapport a un double objectif. En premier lieu, il passe en revue les récentes activités de restructuration dans l'UE, de janvier 2019 jusqu'aux premiers effets de la crise de la COVID-19. Ensuite, il présente une analyse des restructurations transnationales, c'est-à-dire celles qui affectent les travailleurs dans plus d'un pays.
Eurofound's representativeness studies are designed to allow the European Commission to identify the ‘management and labour’ whom it must consult under article 154 of the Treaty on the Functioning of the European Union (TFEU). This series consists of studies of the representativeness of employer and worker organisations in various sectors.
This series reports on developments in minimum wage rates across the EU, including how they are set and how they have developed over time in nominal and real terms. The series explores where there are statutory minimum wages or collectively agreed minimum wages in the Member States, as well as minimum wage coverage rates by gender.
Eurofound’s work on COVID-19 examines the far-reaching socioeconomic implications of the pandemic across Europe as they continue to impact living and working conditions. A key element of the research is the e-survey, conducted in three rounds – in April and July 2020 and in March 2021. This is complemented by the inclusion of research into the ongoing effects of the pandemic in much of Eurofound’s other areas of work.
The European Working Conditions Survey (EWCS) launched in 1990 and is carried out every five years, with the latest edition in 2015. It provides an overview of trends in working conditions and quality of employment for the last 30 years. It covers issues such as employment status, working time duration and organisation, work organisation, learning and training, physical and psychosocial risk factors, health and safety, work–life balance, worker participation, earnings and financial security, work and health, and most recently also the future of work.
The European Restructuring Monitor has reported on the employment impact of large-scale business restructuring since 2002. This series includes its restructuring-related databases (events, support instruments and legislation) as well as case studies and publications.
Eurofound’s Flagship report series 'Challenges and prospects in the EU' comprise research reports that contain the key results of multiannual research activities and incorporate findings from different related research projects. Flagship reports are the major output of each of Eurofound’s strategic areas of intervention and have as their objective to contribute to current policy debates.
Eurofound’s European Company Survey (ECS) maps and analyses company policies and practices which can have an impact on smart, sustainable and inclusive growth, as well as the development of social dialogue in companies. This series consists of outputs from the ECS 2019, the fourth edition of the survey. The survey was first carried out in 2004–2005 as the European Survey on Working Time and Work-Life Balance.
This series reports on and updates latest information on the involvement of national social partners in policymaking. The series analyses the involvement of national social partners in the implementation of policy reforms within the framework of social dialogue practices, including their involvement in elaborating the National Reform Programmes (NRPs).
This series reports on the new forms of employment emerging across Europe that are driven by societal, economic and technological developments and are different from traditional standard or non-standard employment in a number of ways. This series explores what characterises these new employment forms and what implications they have for working conditions and the labour market.
The European Company Survey (ECS) is carried out every four to five years since its inception in 2004–2005, with the latest edition in 2019. The survey is designed to provide information on workplace practices to develop and evaluate socioeconomic policy in the EU. It covers issues around work organisation, working time arrangements and work–life balance, flexibility, workplace innovation, employee involvement, human resource management, social dialogue, and most recently also skills use, skills strategies and digitalisation.
The rapid rise of the platform economy has led to a marked transformation of European labour markets, and existing regulatory frameworks and voluntary initiatives have yet to catch up. While platform work offers opportunities for workers and employers and potentially contributes to innovation, economic growth and competitiveness in the EU, it has been criticised from the beginning because of the poor employment and working conditions often experienced by workers.
The European Jobs Monitor tracks changes in employment structure and contributes to the debate about whether European labour markets are polarising or upgrading. The European Jobs Monitor report in 2021 looks in particular at two dimensions of change in labour supply – increased female participation and population/workforce ageing – to show how they can contribute to an understanding of recent changes in employment structure.
This study presents policy-relevant findings on differential pay rates for men and women at occupational level. Previous research has underlined that the gender pay gap is biggest – and has been slowest to narrow – in well-paid jobs requiring professional qualifications. These are also jobs in which the female worker share is increasing relatively fast. The report maps the extent of the gender pay gap across the job-wage distribution, taking into account the shifting gender composition of specific sectors, occupations and jobs.
While often considered staid, social partner organisations have developed different ways of using technology to communicate with their members, as well as to organise, mobilise and develop both internally, among staff, and externally, vis-à-vis members and the public. This topical update maps current practices in social partner organisations, describes developments in the use of technologies, and outlines the impact on social partner activities and organisation.
What have been the major trends and policy developments regarding digitalisation in Europe? What do we know about the deployment of automation, digitisation and the platform economy? This flagship publication provides an overview of developments in Europe in recent years, as well as mapping the observable or expected effects on employment and working conditions, as well as exploring the implications from a policy perspective.
This report analyses and compares the industrial relations landscape in a number of sectors and activities that form a public service cluster. The report draws on Eurofound’s recent representativeness studies investigating the following sectors: education, human health, central government administration and local and regional government sector (including social services).
The COVID-19 pandemic radically reshaped workplace practices and work organisation across the EU. This report explores changes that occurred as a result of or during the COVID-19 pandemic in areas such as technological transformation, decision-making and remote working. The research sets out to learn from company experiences and measures that have proved critical to keeping businesses running. It aims to inform policymakers, employers and trade unions on how to make businesses, workplaces and workers more resilient in the face of a crisis such as COVID-19.
Following improvements in economic growth and labour market participation after the global financial and economic crisis, the COVID-19 pandemic constitutes a new, unprecedented challenge for the EU. The crisis threatens to pose an existential challenge to the EU’s cohesion and legitimacy. The subject of upward convergence is once again centre stage in the European policy debate. Expanding on work done on this topic in previous years, this flagship report traces developments in economic and social indicators between the economic crisis and the onset of the COVID-19 pandemic.
This report captures the impact of the COVID-19 crisis on the quality of life of older citizens, including the impact on their well-being, finances, employment and social inclusion. It explores the effects on care use and reliance on other support. The report analyses policy measures that have been implemented in EU Member States that have proven particularly important for the quality of life of older citizens, for example, measures to support independent living.
This report examines the phenomenon of overtime in the EU, providing a comparative description of how it is regulated in EU Member States. It also assesses how contentious the issue can be and investigates the reasons behind the various disputes and debates. Finally, the report attempts to quantify and characterise the share of overtime for which workers are not paid or compensated. The analysis is based on information collected in EU Member States by the Network of Eurofound Correspondents.