Platform work: Maximising the potential while safeguarding standards?

Platform work emerged onto European labour markets about a decade ago. While still small in scale, it is growing and evolving into a variety of forms. Different types of platform work have significantly different effects on the employment and working conditions of the affiliated workers. To be effective, policy responses aimed at ensuring decent conditions in platform work should take these differences into consideration, rather than applying a one-size-fits-all approach. This policy brief highlights the main opportunities and challenges of specific types of platform work and illustrates some of the first attempts at addressing them in the EU.

Eurofound (2019), Platform work: Maximising the potential while safeguarding standards?, Publications Office of the European Union, Luxembourg.


  • Research publication
  • EU28
  • Yes
  • On-location client-determined moderately skilled work, On-location worker-initiated moderately skilled work, Online contestant specialist work, Online moderately skilled click work
  • income, motivation for platform work, social protection, taxation, worker demographics, work intensity, working time quality, work-life balance
  • English
  • Eurofound (Research institute)
  • Qualitative research
  • 2019
  • Open access
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