European Working Conditions Survey 2021

EWCS launches fieldwork for its computer-assisted telephone interviewing

Due to the Covid-19 pandemic, face-to-face interviewing for the latest edition of the European Working Conditions Survey (EWCS) had to be terminated in 2020. From March to July 2021, Eurofound will carry out a new round of fieldwork for the EWCS. For the first time, the respondents will be contacted via computer-assisted telephone interviewing (CATI). The survey has been expanded to include over 70,000 workers in 36 European countries. This includes the EU Member States, United Kingdom, Norway, Switzerland, Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia and Serbia. Changing the survey mode to CATI is in line with other similar surveys in the context of the COVID-19 pandemic.

The EWCS-CATI 2021 will allow Eurofound to provide comparable and representative information on job quality at a time when working lives have undergone considerable changes and the capacity of people at work to contribute to the recovery is critical. However, due to the change in interviewing mode comparison with previous waves of the survey will not be possible and the options for analysis of trends of time limited. 

Ipsos and its national partners will conduct telephone interviews in the national languages of each country: the survey will cover 53 language versions, including adaptations for national language variations. The survey complies with industry standards for ethics and GDPR legislation. Respondents will be selected by using random direct dialling to mobile (cell) telephone numbers. Sample sizes for each country will range from 1,000 to 4,200 interviews which will allow high quality European-level estimates which will be beneficial for the analysis of the thematic modules and the development of in-depth secondary analyses while also enable reporting and analysis of job quality at national level.

The questionnaire (in all languages) will be available on completion of fieldwork and first results (in English) and micro data are expected to be made available to the public in Q4 of 2022. Information on when the data will be available and how to access it will be posted closer to the release date.

For further details about the survey, please contact Sophia MacGoris (Tel: +353 1 204 3100, email

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