Working anytime, anywhere: The effects on the world of work

Report
Updated
15 febrúar 2017
Published
15 febrúar 2017
Formats
Executive summary in 22 languages

PDF

Abstract

New information and communications technologies have revolutionised work and life in the 21st century. The constant connectivity enabled by these devices allows work to be performed at any time and from almost anywhere. This joint report by the ILO and Eurofound synthesises the findings of national studies from 15 countries, plus the European Working Conditions Survey, to consider the effects of telework and ICT-mobile work (T/ICTM) on the world of work. The report shows that this work arrangement is growing in most countries. Positive effects of T/ICTM usually include a shortening of commuting time, greater working time autonomy, better overall work–life balance, and higher productivity. At the same time, disadvantages include its tendency to lengthen working hours, to create interference between work and personal life, and to result in work intensification, which can lead to high levels of stress with negative consequences for workers’ health and well-being. The ambiguous and even contradictory effects of T/ICTM on working conditions represent a current, real-world example about the challenges of the future of work. A range of policy suggestions to improve T/ICTM are made on the basis of the findings.

  • Full report

    Number of Pages: 
    80
    Reference No: 
    EF1658
    ISBN: 
    978-92-897-1569-0
    Catalogue: 
    TJ-06-16-316-EN-N
    DOI: 
    10.2806/372726
    Catalogue info

    Working anytime, anywhere: The effects on the world of work

    New information and communications technologies have revolutionised work and life in the 21st century. The constant connectivity enabled by these devices allows work to be performed at any time and from almost anywhere. This joint report by the ILO and Eurofound synthesises the findings of national studies from 15 countries, plus the European Working Conditions Survey, to consider the effects of telework and ICT-mobile work (T/ICTM) on the world of work.

    Available formats

    Cite this publication as: 
    Eurofound and the International Labour Office (2017), Working anytime, anywhere: The effects on the world of work, Publications Office of the European Union, Luxembourg, and the International Labour Office, Geneva. http://eurofound.link/ef1658
  • Executive summary

    Reference No: 
    EF16581
    Catalogue info

    Working anytime, anywhere: The effects on the world of work - Executive summary

    Authors: 
    Eurofound

    This report considers the impact of telework/ICT-mobile work (T/ICTM) on the world of work. T/ICTM can be defined as the use of ICT – such as smartphones, tablets, laptops and desktop computers – for the purposes of work outside the employer’s premises. The report synthesises research carried out by Eurofound’s network of European correspondents in 10 EU Member States – Belgium, Finland, France, Germany, Hungary, Italy, the Netherlands, Spain, Sweden and the UK – and by ILO country experts in Argentina, Brazil, India, Japan and the US. These contributors were asked to review and summarise the findings of data and research literature on the subject of T/ICTM in their respective countries.

    Available in 22 languages for download

    PDF

Part of the series

  • European Working Conditions Survey 2015

    ​Eurofound’s European Working Conditions Survey (EWCS) paints a wide-ranging picture of Europe at work across countries, occupations, sectors and age groups. This series consists of findings from the 2015 EWCS. The survey was first carried out in 1991.

  • New forms of employment

    This series reports on the new forms of employment emerging across Europe that are driven by societal, economic and technological developments and are different from traditional standard or non-standard employment in a number of ways. This series explores what characterises these new employment forms and what implications they have for working conditions and the labour market.

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