‘Digital transformation’ has been a buzzword in policy circles for some time now, and commitments to making it work for citizens, business and society as whole abound. Brussels has been no exception – the European Commission presented its data and artificial intelligence (AI) strategies in February of this year. But a closer look at what has been set out so far reveals a missing link between digital transformation and social policy.
In early March 2020, working life in EU Member States came under enormous pressure due to the rapid spread of the COVID-19 disease and the precautionary measures taken by governments in subsequent weeks. This article gives a brief overview of the first reactions of European institutions and some of the responses by EU social partners to those challenges in the first quarter of 2020.
Up to the start of 2020, recent EU economic and labour market trends were often discussed in terms of the periods before and after the Great Recession. It now appears likely that, in the short- to medium-term, the repercussions of that economic crisis will be dwarfed by the unfolding impact of the COVID-19 pandemic, particularly on businesses and employment in the sectors most affected by the shutdown – not to speak of the cost in human lives.
What have been the major trends and policy developments regarding the flexibilisation of employment in recent years? Eurofound’s work programme for 2017–2020 set out to document and capture these changes in the world of work. This flagship publication provides an overview of developments in Europe in the wake of the global financial crisis, as well as mapping the ongoing challenges and policy approaches taken at EU and national levels to find the right balance between flexibility and security in the labour market.
Fear has been mounting in the debate around new technologies and the implications for the future of work. But the Coronavirus outbreak is unveiling some real positives of technological advances. Digital communication tools are supporting and enhancing working from home, while innovative companies are leveraging more nascent technologies – such as the Internet of Things (IoT) and 3D printing – to deal with the frontline challenges of the crisis.
This report summarises out-of-school care (OSC) in the EU and examines related issues, including take-up of OSC, barriers and policy solutions. The report uses information gathered by the Network of Eurofound Correspondents, data from the European Working Conditions Survey 2015 (EWCS 2015), the European Union Statistics on Income and Living Conditions (EU-SILC) and the European Quality of Life Survey 2016. Because there is no single definition of OSC, statistical comparison is challenging and it is difficult to evaluate the quality of OSC.
It is less than four weeks since the first large European Coronavirus-related company bankruptcy (Flybe, a British regional airline, on 5 March), but it is clear already that the pandemic is going to disrupt labour markets as seriously as the global financial crisis, if not more so. A large majority of large-scale restructuring reported in the European Restructuring Monitor (ERM) in recent weeks have cited the Coronavirus outbreak as the proximate cause of announced job losses.
To support the European Commission’s objective of ensuring Europe is fit for the digital age, this report examines the use of digital technologies in social services and the policies that promote digital transformation. The report explores some of the main issues involved in implementing digitalisation strategies and using digital technologies in social services, as well as some of the measures that have been put in place to overcome barriers.
The coronavirus disease (Covid-19) is having drastic consequences for the world of work. In most European countries workers who are not delivering essential ‘frontline’ services are being asked to stay home. Unfortunately many are out of work, while many of those who are not are minimum-wage and low-pay workers, including those working in retail and food-supply chains. How can we ensure that these workers, so essential to our daily lives, are adequately and fairly paid?
Health professionals – doctors, nurses, nursing assistants, paramedics, ambulance workers – are in the vanguard of the battle against COVID-19. They are the ones dealing with sick people, triaging, testing and treating them. They are the ones confronting suffering and death. While some of their colleagues have already lost their lives in this battle, health professionals worldwide are emphasising the impact the mounting number of COVID-19 cases is having on their mental health.
Eurofound’s work on COVID-19 examines the far-reaching socioeconomic implications of the pandemic across Europe as they continue to impact living and working conditions. A key element of the research is the e-survey, conducted in three rounds – in April and July 2020 and in March 2021. This is complemented by the inclusion of research into the ongoing effects of the pandemic in much of Eurofound’s other areas of work.
The European Working Conditions Survey (EWCS) launched in 1990 and is carried out every five years, with the latest edition in 2015. It provides an overview of trends in working conditions and quality of employment for the last 30 years. It covers issues such as employment status, working time duration and organisation, work organisation, learning and training, physical and psychosocial risk factors, health and safety, work–life balance, worker participation, earnings and financial security, work and health, and most recently also the future of work.
The European Restructuring Monitor has reported on the employment impact of large-scale business restructuring since 2002. This series includes its restructuring-related databases (events, support instruments and legislation) as well as case studies and publications.
Eurofound’s Flagship report series 'Challenges and prospects in the EU' comprise research reports that contain the key results of multiannual research activities and incorporate findings from different related research projects. Flagship reports are the major output of each of Eurofound’s strategic areas of intervention and have as their objective to contribute to current policy debates.
Eurofound’s European Company Survey (ECS) maps and analyses company policies and practices which can have an impact on smart, sustainable and inclusive growth, as well as the development of social dialogue in companies. This series consists of outputs from the ECS 2019, the fourth edition of the survey. The survey was first carried out in 2004–2005 as the European Survey on Working Time and Work-Life Balance.
Eurofound's representativness studies are designed to allow the European Commission to identify the ‘management and labour’ whom it must consult under article 154 of the Treaty on the Functioning of the European Union (TFEU). This series consists of studies of the representativeness of employer and worker organisations in various sectors.
This series reports on and updates latest information on the involvement of national social partners in policymaking. The series analyses the involvement of national social partners in the implementation of policy reforms within the framework of social dialogue practices, including their involvement in elaborating the National Reform Programmes (NRPs).
This series reports on the new forms of employment emerging across Europe that are driven by societal, economic and technological developments and are different from traditional standard or non-standard employment in a number of ways. This series explores what characterises these new employment forms and what implications they have for working conditions and the labour market.
The European Company Survey (ECS) is carried out every four to five years since its inception in 2004–2005, with the latest edition in 2019. The survey is designed to provide information on workplace practices to develop and evaluate socioeconomic policy in the EU. It covers issues around work organisation, working time arrangements and work–life balance, flexibility, workplace innovation, employee involvement, human resource management, social dialogue, and most recently also skills use, skills strategies and digitalisation.
The European Quality of Life Survey (EQLS) is carried out every four to five years since its inception in 2003, with the latest edition in 2016. It examines both the objective circumstances of people's lives and how they feel about those circumstances and their lives in general. It covers issues around employment, income, education, housing, family, health and work–life balance. It also looks at subjective topics, such as people's levels of happiness and life satisfaction, and perceptions of the quality of society.
This report captures the impact of the COVID-19 crisis on the quality of life of older citizens, including the impact on their well-being, finances, employment and social inclusion. It explores the effects on care use and reliance on other support. The report analyses policy measures that have been implemented in EU Member States that have proven particularly important for the quality of life of older citizens, for example, measures to support independent living.
Platform work – the matching of supply of and demand for paid labour through an online platform or app – is gaining increasing importance in Europe. It has attracted policy attention due to its inherent opportunities and challenges. Across Europe, initiatives have been introduced by governments, social partners and grassroots organisations aimed at harnessing the potential and reducing the risks of this employment form. The areas covered include regulation, representation, advice and information provision, as well as measures addressing social protection, ratings and training.
Hospital and civil aviation workers have been severely impacted by COVID-19. While hospitals are on the frontline when it comes to fighting this global pandemic, civil aviation is experiencing the most challenging crisis ever encountered in the sector. This study explores how social dialogue and collective bargaining are playing a role in the way both sectors are adapting to the pandemic. What kind of changes have been introduced, either through social dialogue or collective bargaining? Are the changes temporary or permanent?
The report provides an overview of the scale of teleworking before and during the COVID-19 crisis and gives an indication of ‘teleworkability’ across sectors and occupations. Building on previous Eurofound research on remote work, the report investigates the way businesses introduced and supported teleworking during the pandemic, as well as the experience of workers who were working from home during the crisis. The report also looks at developments in regulations related to telework in Member States and provides a review of stakeholders’ positions.
The COVID-19 pandemic triggered an extraordinary level of provision of social services across the EU. Healthcare and care providers carried much of the burden and, together with essential services, played a crucial role in getting citizens through the crisis. This report explores how public services adapted to the new reality and what role was played by the digital transformation of services. The aim is to contribute to the documentation and analysis of changes in funding, delivery and use of healthcare and social services during the pandemic.
This study provides information allowing for an assessment of the representativeness of the actors involved in the European sectoral social dialogue committee for the civil aviation sector. Their relative representativeness legitimises their right to be consulted, their role and effective participation in the European sectoral social dialogue and their capacity to negotiate agreements.
This study provides information allowing for an assessment of the representativeness of the actors involved in the European sectoral social dialogue committee for the textiles and clothing sector. Their relative representativeness legitimises their right to be consulted, their role and effective participation in the European sectoral social dialogue and their capacity to negotiate agreements. The aim of this Eurofound study on representativeness is to identify the relevant national and European social partner organisations in the textiles and clothing sector in the EU Member States.
This report focuses on trends and developments in collective bargaining that were evident from the onset of the COVID-19 pandemic. It examines potential new strategic approaches and priorities incorporated in negotiation agendas, as well as collective bargaining practices and coordination at sector and company levels in the private sector.
There have always been workers who have worked at different locations, on site with customers or while on the move. Companies have also developed open-plan workspaces to cut costs and foster cooperation. Cloud computing allows workers to access internal data from anywhere, while digitalisation increases the use of automated decision-making and control based on (big) data. This report addresses the extent to which place of work determines job quality.
Given that compliance with lockdown measures is a first line of defence against COVID-19, maintaining trust in institutions is vital to ensure a coordinated, comprehensive and effective response to the pandemic. This report investigates developments in institutional and interpersonal trust across time, with a particular emphasis on the COVID-19 pandemic period and its impact. It examines the link between trust and discontent and investigates the effect of multidimensional inequalities as a driver of distrust.