Qualità dei servizi pubblici durante la COVID-19 

Eurofound’s unique e-survey, Living, working and COVID-19, provides a snapshot of the impact of the pandemic on people’s lives, with the aim of helping policymakers to bring about an equal recovery from the crisis. Three rounds of the e-survey have been carried out to date.

  • Round 1: Launched on 9 April 2020 when most Member States were in their first lockdown
  • Round 2: July 2020 when economies and societies were gradually reopening
  • Round 3: March 2021, almost a year on, as countries were still dealing with various levels of lockdown to curb the spread of new strains of the virus, while vaccination programmes were rolled out.

The data cover a range of topics including fairness of support measures, the experience of online schooling and education, online healthcare and unmet healthcare needs, and access to online public services. Compare the data for each round and explore by country, gender and age.

Risultati principali

  • L’accesso all’assistenza sanitaria rappresenta una crescente difficoltà per molti europei. Oltre il 20 % degli intervistati non ha potuto accedere a un controllo medico o a un trattamento durante la pandemia. Le interruzioni dei servizi sanitari essenziali e le esigenze di assistenza sanitaria non soddisfatte sono state segnalate più frequentemente in Ungheria, Portogallo e Lettonia.

Background and data collection

  • Fieldwork : Round 1: 9 April–1 May 2020;Round 2: 22 June–27 July 2020; Round 3: 15 February–30 March 2021
    Sample size : Round 1: 86,457 (63,354 complete responses for EU27); Round 2: 31,732 (24,123 complete responses for EU27); Round 3: 62,518 (46,800 complete responses for EU27)
  • Sample size: Round 1: 86,457 (63,354 complete responses for EU27); Round 2: 31,732 (24,123 complete responses for EU27)
  • Target population: People aged 18 and over
  • Spatial coverage of the data visualisation: EU27
  • Data collection mode: Online
  • Respondent recruitment: Snowballing and advertisements on social media
  • Publisher: Eurofound
  • Copyright: Copyright policy
  • Working paperLiving, working and COVID-19: Methodological Annex to Round 1
  • Working paper: Living, working and COVID-19: Methodological Annex to Round 2
Suggested citation

Eurofound (2020), Living, working and COVID-19 dataset, Dublin, http://eurofound.link/covid19data

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Alla luce del recesso del Regno Unito dall’Unione europea il 31 gennaio 2020, va osservato che i dati pubblicati sul sito web di Eurofound possono riferirsi ai 28 Stati membri dell’UE, dal momento che le precedenti ricerche interessavano anche il Regno Unito. Tali informazioni verranno modificate progressivamente per rispecchiare l’attuale composizione dei 27 Stati membri dell’UE.