Quality of life in Europe: Quality of society and public services

Report
Aggiornato
28 Gennaio 2014
Pubblicato
28 Gennaio 2014
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Sommario

This report explores how Europeans perceive the quality of their societies, and of their public services. It looks at such aspects of society as trust in institutions and other people, perceived tensions between social groups, attitudes towards migrants and the effects of the economic crisis on social inclusion and social cohesion. It finds that satisfaction with the economic situation of one’s country, not being in employment and overall life satisfaction appear to boost satisfaction with public services; hardship appears to reduce it. In societal terms, trust in institutions decreased visibly from 2007 to 2011. Trust in people however changed less than trust in institutions and is more similar across the EU. A positive relationship exists between trust in institutions and satisfaction with the economic situation of one’s own country; a negative relationship between trust in institutions and inequality. And tensions were perceived to be highest between different racial and ethnic groups and between rich and poor. An executive summary is available - see Related content.
  • Full report

    Number of Pages: 
    118
    Reference No: 
    ef1361
    ISBN: 
    978-92-897-1119-7
    Catalogue: 
    TJ-02-13-296-EN-C
    DOI: 
    10.2806/37653
    Catalogue info

    Quality of life in Europe: Quality of society and public services

    This report explores how Europeans perceive the quality of their societies, and of their public services. It looks at such aspects of society as trust in institutions and other people, perceived tensions between social groups, attitudes towards migrants and the effects of the economic crisis on social inclusion and social cohesion. It finds that satisfaction with the economic situation of one’s country, not being in employment and overall life satisfaction appear to boost satisfaction with public services; hardship appears to reduce it. In societal terms, trust in institutions decreased visibly from 2007 to 2011. Trust in people however changed less than trust in institutions and is more similar across the EU. A positive relationship exists between trust in institutions and satisfaction with the economic situation of one’s own country; a negative relationship between trust in institutions and inequality. And tensions were perceived to be highest between different racial and ethnic groups and between rich and poor.

  • Executive summary

    Number of pages: 
    2
    Reference No: 
    ef13611
    Catalogue info

    Qualità della vita: qualità della società e dei servizi pubblici

    Authors: 
    Eurofound
    La relazione si basa sui risultati della terza Indagine europea sulla qualità della vita per esaminare il grado di soddisfazione degli europei riguardo a vari aspetti della società – in particolare i servizi pubblici e le relazioni sociali – e l’incidenza di questi ultimi sul benessere dei cittadini. Pone inoltre a confronto i risultati registrati con quelli del 2007 per valutare in che modo la crisi economica abbia influito sulla qualità della società. La qualità della vita dipende in parte dalla disponibilità di servizi pubblici di buona qualità, quali la sanità, l’istruzione e l’assistenza sociale. La qualità della vita e della società dipendono inoltre dalle relazioni sociali: dall’assenza di tensioni, dall’uguaglianza fra i gruppi sociali e da sentimenti di fiducia fra le persone.



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