Platforms, open/user innovation, and ecosystems: A strategic leadership perspective

Platform, open/user innovation, and ecosystem strategies embrace and enable interactions with external entities. Firms pursuing these approaches conduct business and interact with environments differently than those pursuing traditional closed strategies. This paper considers these strategies together highlighting similarities and differences between platform, open/user innovation, and ecosystem strategies. We focus on managerial and organizational challenges for organizations pursuing these strategies and identify four institutional logic shifts associated with these strategic transitions: 1) increasing external focus, 2) moving to greater openness, 3) focusing on enabling interactions, and 4) adopting interaction-centric metrics. As mature incumbent organizations adopt these strategies, there may be tensions and multiple conflicting institutional logics. Additionally, we consider four strategic leadership topics and how they relate to platform, open/user innovation, and ecosystem strategies: 1) executive orientation and experience, 2) top management teams, 3) board-management relations, and 4) executive compensation. We discuss theoretical implications, and consider future directions and research opportunities.

Altman, E.J. and Tuschman, M.L. (2017), 'Platforms, open/user innovation, and ecosystems: A strategic leadership perspective', Advances in strategic management 37, Working paper 17-076, Harvard Business School.

Metadata

  • Threadless, IdeaStorm, Uber, Airbnb
  • professional services, transport, accommodation
  • On-location platform-determined routine work, Online contestant specialist work
  • Other
  • 2017
  • Research publication
  • work organisation, client characteristics
  • English
  • Harvard Business School (Research institute)
  • Qualitative research
  • Subscription
Disclaimer  —  Eurofound aims to keep the information in this database up to date and accurate. If errors are brought to our attention, we will try to correct them. However, Eurofound bears no responsibility or liability whatsoever with regard to the accuracy or content of this database or of external links over which Eurofound services have no control and for which Eurofound assumes no responsibility.