Zalando employees under rating pressure (Zalando Beschaeftigte im Bewertungsstress)

Employees at the online retailer Zalando are supposed to rate each other using a software application - based on the example of rating portals on the internet. According to scientists, this is an instrument of "tightened control".

Staab,P . and Geschke, S., Ratings als arbeitspolitisches Konfliktfeld. Das Beispiel ZONAR, Study of Hans-Böckler-Stiftung No 429, September 2019.

Metadata

  • Germany
  • 2019
  • Article
  • autonomy, flexibility and control, rating, work organisation
  • German
  • Hans-Böckler-Stiftung (Research institute)
  • Qualitative research
  • Open access
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