Research published by the CIPD examines the extent and nature of conflict in UK workplaces. 

In April 2015, the CIPD (Chartered Institute of Personnel and Development) published research into conflict at work. Based on a representative survey of 2,195 employees, ‘Getting Under the skin of workplace conflict’ highlights the prevalence of conflict in UK workplaces. 

Key findings

  • One in three employees had experienced some form of interpersonal conflict in the preceding year
  • One in four reports isolated clashes and the same proportion reports ongoing difficult relationships
  • Lack of respect is the most common way in which conflict affects behaviour (cited by 61%)
  • When conflicts do arise, 36% identify the dispute as being with line-managers or other superiors, underscoring the importance of the power differential in the experience of conflict
  • The most common reasons for conflict are differences in personality or styles of working (44%) and individual competence or performance issues (33%)
  • Stress (43%) and decline in motivation or commitment (39%) are the most common outcomes associated with conflict

 

 

 

Disclaimer

When freely submitting your request, you are consenting Eurofound in handling your personal data to reply to you. Your request will be handled in accordance with the provisions of Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data. More information, please read the Data Protection Notice.