Quality of life in Europe: Quality of society and public services

Report
Atnaujinta
28 Sausis 2014
Paskelbtas
28 Sausis 2014
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Įžanga

This report explores how Europeans perceive the quality of their societies, and of their public services. It looks at such aspects of society as trust in institutions and other people, perceived tensions between social groups, attitudes towards migrants and the effects of the economic crisis on social inclusion and social cohesion. It finds that satisfaction with the economic situation of one’s country, not being in employment and overall life satisfaction appear to boost satisfaction with public services; hardship appears to reduce it. In societal terms, trust in institutions decreased visibly from 2007 to 2011. Trust in people however changed less than trust in institutions and is more similar across the EU. A positive relationship exists between trust in institutions and satisfaction with the economic situation of one’s own country; a negative relationship between trust in institutions and inequality. And tensions were perceived to be highest between different racial and ethnic groups and between rich and poor. An executive summary is available - see Related content.
  • Full report

    Number of Pages: 
    118
    Reference No: 
    ef1361
    ISBN: 
    978-92-897-1119-7
    Catalogue: 
    TJ-02-13-296-EN-C
    DOI: 
    10.2806/37653
    Catalogue info

    Quality of life in Europe: Quality of society and public services

    This report explores how Europeans perceive the quality of their societies, and of their public services. It looks at such aspects of society as trust in institutions and other people, perceived tensions between social groups, attitudes towards migrants and the effects of the economic crisis on social inclusion and social cohesion. It finds that satisfaction with the economic situation of one’s country, not being in employment and overall life satisfaction appear to boost satisfaction with public services; hardship appears to reduce it. In societal terms, trust in institutions decreased visibly from 2007 to 2011. Trust in people however changed less than trust in institutions and is more similar across the EU. A positive relationship exists between trust in institutions and satisfaction with the economic situation of one’s own country; a negative relationship between trust in institutions and inequality. And tensions were perceived to be highest between different racial and ethnic groups and between rich and poor.

  • Executive summary

    Number of pages: 
    2
    Reference No: 
    ef13611
    Catalogue info

    Gyvenimo kokybė Europoje. Visuomenės ir viešųjų paslaugų kokybė

    Authors: 
    Eurofound
    Šioje ataskaitoje naudojamos išvados, gautos atlikus trečiąjį Europos gyvenimo kokybės tyrimą, per kurį buvo tiriamas europiečių pasitenkinimo įvairiais visuomenės aspektais, susijusiais su viešosiomis paslaugomis ir socialiniais santykiais, mastas ir tai, kokią įtaką šie aspektai turi jų gerovei. Šio tyrimo išvados taip pat lyginamos su 2007 m. tyrimo išvadomis. Taip buvo siekiama įvertinti, kokią įtaką visuomenės kokybei padarė ekonomikos krizė. Gyvenimo kokybė iš dalies priklauso nuo geros kokybės viešųjų paslaugų, pvz., sveikatos priežiūros, švietimo ir socialinės rūpybos, prieinamumo. Be to, gyvenimo ir visuomenės kokybei įtakos taip pat turi socialiniai santykiai: įtampos nebuvimas, socialinių grupių lygybė ir žmonių pasitikėjimo vieni kitais jausmas.



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