An analysis of the labor market for Uber's driver-partners in the United States

This paper provides the first comprehensive analysis of Uber's driver-partners, based on both survey data and anonymized, aggregated administrative data. Uber has grown at an exponential rate over the last few years, and drivers who partner with Uber appear to be attracted to the platform in large part because of the flexibility it offers, the level of compensation, and the fact that earnings per hour do not vary much with hours worked, which facilitates part-time and variable hours. Uber's driver-partners are more similar in terms of their age and education to the general workforce than to taxi drivers and chauffeurs. Uber may serve as a bridge for many seeking other employment opportunities, and it may attract well-qualified individuals because, with Uber's star rating system, driver-partners' reputations are explicitly shared with potential customers. Most of Uber's driver-partners had full-or part-time employment prior to joining Uber, and many continued in those positions after starting to drive with the Uber platform, which makes the flexibility to set their own hours all the more valuable. Uber's driver-partners also often cited the desire to smooth fluctuations in their income as a reason for partnering with Uber.

Hall, J. V. and Krueger, A. B. (2015), ‘An analysis of the labor market for Uber’s driver-partners in the United States’, IRL Review 71(3), pp. 705-732.

Metadata

  • Research publication, Case study-worker
  • United States
  • Yes
  • transport
  • On-location platform-determined routine work
  • Uber
  • worker demographics, income, work intensity, working time quality, work-life balance
  • English
  • IRL Review (Publisher)
  • Quantitative research
  • 2015
  • Open access
Disclaimer  —  Eurofound aims to keep the information in this database up to date and accurate. If errors are brought to our attention, we will try to correct them. However, Eurofound bears no responsibility or liability whatsoever with regard to the accuracy or content of this database or of external links over which Eurofound services have no control and for which Eurofound assumes no responsibility.