Crowd work: Shame, secrets and an imminent threat to employment

Crowd work comes in a variety of forms, but this article defines it as any paid work which is offered to or completed by a large group of people. Crowd work is the dirty secret of major corporations. It is a rising threat to economies and governments around the world, and it could be a future for many people as they try to make a living. In this article the author wishes to reveal the exploitation of crowd work, the pressing threat it has become when paired with automation, and some possible avenues of resistance that we can use to protect ourselves and our loved ones in a future where this is the only option left for income generation. The articles want to show the reality of crowd work and argues that this form of work could become harmful in the future.

Milland, K. (2016), ‘Crowd work: Shame, secrets, and an imminent threat to employment’, Global Labour Column, 238.


  • Research publication, Case study-worker
  • United States
  • Yes
  • professional services
  • Online moderately skilled click work
  • Amazon Mechanical Turk
  • income, taxation, representation, industrial relations, social dialogue
  • English
  • Global Labour Column (Publisher)
  • Qualitative research
  • 2016
  • Open access
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