Crowdsourcing information systems - definition, typology and design.

Crowdsourcing has become a popular approach for capitalizing on the potential of large and open crowds of people external to the organization. While crowdsourcing as a phenomenon is studied in a variety of fields, research mostly focuses on isolated aspects and little is known about the integrated design of crowdsourcing efforts. We introduce a socio-technical systems perspective on crowdsourcing, which provides a deeper understanding of the components and relationships in crowdsourcing systems. By considering the function of crowdsourcing systems within their organizational context, we develop a typology of four distinct system archetypes. We analyze the characteristics of each type and derive a number of design requirements for the respective system components. The paper lays a foundation for IS-based crowdsourcing research, channels related academic work, and helps guiding the study and design of crowdsourcing information systems.

Geiger, D., Rosemann, M., Fielt, E. and Schader, M. (2012), Crowdsourcing information systems - Definition, typology and design, at 33rd International Conference on Information Systems, Orlando 2012.


  • Research publication
  • Other
  • Yes
  • no specific sector focus
  • work organisation
  • English
  • International Conference on Information Systems (Publisher)
  • Qualitative research
  • 2012
  • Subscription
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