Social Dialogue and the Governance of the Digital Platform Economy: Understanding Challenges, Shaping Opportunities
The purpose of this paper is to identify the main implications of platform digiwork. In particular, to assess its challenges and opportunities, and the role of social dialogue as an effective governance tool for shaping a decent digiwork agenda. Can social dialogue promote decent and sustainable digiwork or, conversely, can it contribute to enabling policy-makers and social partners to consider balanced choices for responding to the more problematic facets of platform digiwork? If so, how? Though the roles and contributions of social dialogue in the traditional economy are well-tested and have been widely documented worldwide, its potential in contributing to addressing the challenges posed by the platform economy and digiwork is not sufficiently tapped-into. This is a paradox as the instrument of social dialogue has specific advantages to offer in terms of supporting governments, employers and workers to harness the platform economy for decent digiwork.
- representation, industrial relations, social dialogue
- ILO (International Labour Organisation) (Research institute)
- Qualitative research
- Open access