Kwaliteit van overheidsdiensten tijdens COVID-19 

Eurofound’s unique e-survey, Living, working and COVID-19, provides a snapshot of the impact of the pandemic on people’s lives, with the aim of helping policymakers to bring about an equal recovery from the crisis. Three rounds of the e-survey have been carried out to date.

  • Round 1: Launched on 9 April 2020 when most Member States were in their first lockdown
  • Round 2: July 2020 when economies and societies were gradually reopening
  • Round 3: March 2021, almost a year on, as countries were still dealing with various levels of lockdown to curb the spread of new strains of the virus, while vaccination programmes were rolled out.

The data cover a range of topics including fairness of support measures, the experience of online schooling and education, online healthcare and unmet healthcare needs, and access to online public services. Compare the data for each round and explore by country, gender and age.

Hoofdconclusies

  • Toegang tot gezondheidszorg is voor veel Europeanen een groeiend probleem. Meer dan 20 % van de respondenten had tijdens de pandemie geen toegang tot een arts voor onderzoek of behandeling. Verstoringen in essentiële zorgverlening en onvervulde medische behoeften werden het vaakst gemeld in Hongarije, Portugal en Letland.

Background and data collection

  • FieldworkRound 1: 9 April–1 May 2020; Round 2: 22 June–27 July 2020; Round 3: 15 February–30 March 2021 
  • Sample sizeRound 1: 86,457 (63,354 complete responses for EU27); Round 2: 31,732 (24,123 complete responses for EU27); Round 3: 62,518 (46,800 complete responses for EU27) 
  • Target population: People aged 18 and over
  • Spatial coverage of the data visualisation: EU27
  • Data collection mode: Online
  • Respondent recruitment: Snowballing and advertisements on social media
  • Publisher: Eurofound
  • Copyright: Copyright policy
  • Working paperLiving, working and COVID-19: Methodological Annex to Round 1
  • Working paper: Living, working and COVID-19: Methodological Annex to Round 2
Suggested citation

Eurofound (2020), Living, working and COVID-19 dataset, Dublin, http://eurofound.link/covid19data

Comments, feedback, questions? Let us know!


In het licht van de terugtrekking van het Verenigd Koninkrijk uit de Europese Unie met ingang van 31 januari 2020 moet worden opgemerkt dat de op de website van Eurofound gepubliceerde gegevens mogelijkerwijs de 28 EU-lidstaten betreffen, aangezien het Verenigd Koninkrijk in eerder onderzoek was opgenomen. Dit zal geleidelijk worden gewijzigd om de nieuwe samenstelling van de EU, die momenteel uit 27 lidstaten bestaat, weer te geven.