What does the gig economy mean for workers?

This US Congressional Research Service report was prepared for Members of Congress and Committes. The gig economy is the collection of markets that match providers to consumers on a gig (or job) basis in support of on-demand commerce. In the basic model, gig workers enter into formal agreements with on-demand companies (e.g., Uber, TaskRabbit) to provide services to the company's clients. Prospective clients request services through an Internet-based technological platform or smartphone application that allows them to search for providers or to specify jobs. Providers (i.e., gig workers) engaged by the on-demand company provide the requested service and are compensated for the jobs. Recent trends in on-demand commerce suggest that gig workers may represent a growing segment of the U.S. labor market.


Access the Research publication

What does the gig economy mean for workers?
Donovan, S. A., Bradley, D. H. and Shimabukuro, J. O. (2016), ‘What does the gig economy mean for workers?’, Congressional Research Service: Report, pp. 1–16.


  • Research publication
  • United States
  • Yes
  • transport, household tasks
  • On-location client-determined moderately skilled work, On-location platform-determined routine work
  • Uber, TaskRabbit
  • worker demographics, representation, industrial relations, social dialogue, employment status
  • English
  • Congressional Research Service (Government)
  • Qualitative research
  • 2016
  • Open access
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