Quality of life in Europe: Quality of society and public services

Report
Bijgewerkt
28 januari 2014
Gepubliceerd
28 januari 2014
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Samenvatting

This report explores how Europeans perceive the quality of their societies, and of their public services. It looks at such aspects of society as trust in institutions and other people, perceived tensions between social groups, attitudes towards migrants and the effects of the economic crisis on social inclusion and social cohesion. It finds that satisfaction with the economic situation of one’s country, not being in employment and overall life satisfaction appear to boost satisfaction with public services; hardship appears to reduce it. In societal terms, trust in institutions decreased visibly from 2007 to 2011. Trust in people however changed less than trust in institutions and is more similar across the EU. A positive relationship exists between trust in institutions and satisfaction with the economic situation of one’s own country; a negative relationship between trust in institutions and inequality. And tensions were perceived to be highest between different racial and ethnic groups and between rich and poor. An executive summary is available - see Related content.
  • Full report

    Number of Pages: 
    118
    Reference No: 
    ef1361
    ISBN: 
    978-92-897-1119-7
    Catalogue: 
    TJ-02-13-296-EN-C
    DOI: 
    10.2806/37653
    Catalogue info

    Quality of life in Europe: Quality of society and public services

    This report explores how Europeans perceive the quality of their societies, and of their public services. It looks at such aspects of society as trust in institutions and other people, perceived tensions between social groups, attitudes towards migrants and the effects of the economic crisis on social inclusion and social cohesion. It finds that satisfaction with the economic situation of one’s country, not being in employment and overall life satisfaction appear to boost satisfaction with public services; hardship appears to reduce it. In societal terms, trust in institutions decreased visibly from 2007 to 2011. Trust in people however changed less than trust in institutions and is more similar across the EU. A positive relationship exists between trust in institutions and satisfaction with the economic situation of one’s own country; a negative relationship between trust in institutions and inequality. And tensions were perceived to be highest between different racial and ethnic groups and between rich and poor.

  • Executive summary

    Number of pages: 
    2
    Reference No: 
    ef13611
    Catalogue info

    Kwaliteit van het bestaan in Europa – Kwaliteit van de samenleving en de openbare diensten

    Authors: 
    Eurofound
    In dit verslag wordt gebruikgemaakt van bevindingen van de derde Europese enquête naar de kwaliteit van het bestaan om te onderzoeken in welke mate Europeanen tevreden zijn met diverse aspecten van de samenleving – openbare diensten en maatschappelijke verhoudingen – en hoe deze van invloed zijn op hun welbevinden. De bevindingen worden verder vergeleken met die van 2007 om te meten hoezeer de kwaliteit van de samenleving door de economische crisis is getroffen. De kwaliteit van het bestaan hangt voor een deel af van de beschikbaarheid van kwalitatief hoogwaardige openbare diensten, zoals gezondheidszorg, onderwijs en maatschappelijke zorg. De kwaliteit van het bestaan en van de samenleving wordt eveneens bepaald door maatschappelijke verhoudingen: het ontbreken van spanningen, gelijkheid tussen maatschappelijke groepen en vertrouwen tussen mensen.



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