Working anytime, anywhere: The effects on the world of work

Report
Bijgewerkt
20 juni 2019
Gepubliceerd
15 februari 2017
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Executive summary in 22 languages
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New information and communications technologies have revolutionised work and life in the 21st century. The constant connectivity enabled by these devices allows work to be performed at any time and from almost anywhere. This joint report by the ILO and Eurofound synthesises the findings of nationRead more

New information and communications technologies have revolutionised work and life in the 21st century. The constant connectivity enabled by these devices allows work to be performed at any time and from almost anywhere. This joint report by the ILO and Eurofound synthesises the findings of national studies from 15 countries, plus the European Working Conditions Survey, to consider the effects of telework and ICT-mobile work (T/ICTM) on the world of work. The report shows that this work arrangement is growing in most countries. Positive effects of T/ICTM usually include a shortening of commuting time, greater working time autonomy, better overall work–life balance, and higher productivity. At the same time, disadvantages include its tendency to lengthen working hours, to create interference between work and personal life, and to result in work intensification, which can lead to high levels of stress with negative consequences for workers’ health and well-being. The ambiguous and even contradictory effects of T/ICTM on working conditions represent a current, real-world example about the challenges of the future of work. A range of policy suggestions to improve T/ICTM are made on the basis of the findings.

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  • Report

    Number of pages: 
    80
    Reference no.: 
    EF1658
    ISBN: 
    978-92-897-1569-0
    Catalogue no.: 
    TJ-06-16-316-EN-N
    DOI: 
    10.2806/372726
    Catalogue info

    Working anytime, anywhere: The effects on the world of work

    New information and communications technologies have revolutionised work and life in the 21st century. The constant connectivity enabled by these devices allows work to be performed at any time and from almost anywhere. This joint report by the ILO and Eurofound synthesises the findings of national studies from 15 countries, plus the European Working Conditions Survey, to consider the effects of telework and ICT-mobile work (T/ICTM) on the world of work.

    Formaten

    Cite this publication: 

    Eurofound and the International Labour Office (2017), Working anytime, anywhere: The effects on the world of work, Publications Office of the European Union, Luxembourg, and the International Labour Office, Geneva. http://eurofound.link/ef1658

  • Executive summary

    Reference no.: 
    EF16581
    Catalogue info

    Altijd en overal werken en het effect daarvan op de wereld van werk

    Author(s): 
    Eurofound

    Door nieuwe informatie- en communicatietechnologieën is leven en werken in de 21e eeuw revolutionair veranderd. Doordat apparaten het mogelijk maken om op ieder moment verbinding te maken, kan werk altijd en bijna overal worden gedaan. Dit gezamenlijke verslag van de IAO en Eurofound bevat een synthese van de resultaten van nationale onderzoeken uit 15 landen en de Europese enquête naar de arbeidsomstandigheden om de effecten van telewerken en ICT-mobiel werk (T/ICTM) op de wereld van werk vast te stellen. Het verslag toont aan dat deze vorm van werk in de meeste landen steeds vaker voorkomt. De positieve effecten zijn onder andere een afname van de reistijd, meer autonomie op het gebied van werktijden, een beter algemeen evenwicht tussen werk en privéleven en een hogere productiviteit. Tegelijkertijd worden er echter ook nadelen gemeld, zoals langere werktijden, een overlap tussen werk en privéleven en een intensivering van werk, die tot een hoge mate van stress kunnen leiden – met negatieve gevolgen voor de gezondheid en het welzijn van werknemers. De ambigue en zelfs tegenstrijdige effecten van T/ICTM op de arbeidsomstandigheden vormen een illustratie van de huidige, alledaagse stand van zaken wat betreft de uitdagingen van de toekomst van werk. Op basis van de conclusies worden diverse beleidsadviezen gegeven om T/ICTM te verbeteren.

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  • Working papers

    Related working papers

    • Further exploring the working conditions of ICT-based mobile workers and home-based teleworkers
      Working paper
      20 juni 2019
      Number of pages
      63
      Reference no.
      WPEF18007

Part of the series

  • European Working Conditions Survey 2015

    Eurofound’s European Working Conditions Survey (EWCS) paints a wide-ranging picture of Europe at work across countries, occupations, sectors and age groups. This series consists of findings from the EWCS 2015, the sixth edition of the survey. The survey was first carried out in 1990.

  • New forms of employment

    This series reports on the new forms of employment emerging across Europe that are driven by societal, economic and technological developments and are different from traditional standard or non-standard employment in a number of ways. This series explores what characterises these new employment forms and what implications they have for working conditions and the labour market.

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