EMCC European Monitoring Centre on Change



Geographic Location

Country: France
Region: Seine-Maritime; Haute-Normandie; Bassin Parisien
Location of affected unit(s): Saint-Etienne-du-Rouvray


Sector: Administrative services
Administrative and support service activities
82.20 - Activities of call centres
Number Employed: 0

Employment Effects

Announcement Date: 09-05-2015
Type of Restructuring: Business expansion
Employment Effect Start: 01-05-2015
Foreseen End Date: 31-05-2015
Planned Job Creation: 200

Additional Information

French call centre firm Acticall has started recruiting about 200 employees for its newly-opened site in Saint-Etienne-du-Rouvray near Rouen (Haute-Normandie). It is its third site in the region of Haute-Normandie where callcentre activities employ currently about 4,500 employees.

Acticall has opened centres in 2010 and 2011 in France (Acticall03-2010, Acticall08-2010; Acticall2011). Acticall currently employs about 5,250 employees in France (7,000 employees worldwide). The group specialises in customer services and has a 2013 turnover forecast of €175 million.