The call centre company Almaviva Contact announced that in the first ten days of September it will open a collective dismissal procedure involving 1,600 operators of its site in Palermo.
During a meeting at the employer association Sicindustria, Almaviva Contact presented to the trade unions the economic data of the Palermo office, which show a loss of €5.7 million. Furthermore, the company informed the trade union delegation that, with the exception of some temporary increases that will exclusively concern the months of July and August, the clients have not proposed any increase in volumes useful to consolidate jobs at the Palermo site.
The trade unions expressed strong preoccupation and asked for the involvement of public institutions.
Almaviva dismissed 1,646 call centre worker in Rome in 2017.