EMCC European Monitoring Centre on Change



Geographic Location

Country: France
Region: Calvados; Basse-Normandie; Bassin Parisien
Location of affected unit(s): Caen


Sector: Administrative services
Administrative and support service activities
82.20 - Activities of call centres
Number Employed: 750

Employment Effects

Announcement Date: 16-07-2015
Type of Restructuring: Business expansion
Employment Effect Start: 01-07-2015
Foreseen End Date: 30-09-2015
Planned Job Creation: 110

Additional Information

French call centre company Armatis has announced the creation of 110 jobs at its site in Caen (Calvados) by September 2015. The management intends to recruit additional call centre agents after winning new contracts with energy providers and a telecommunication operator. The recruitment started in July and will end by September.

The site is specialised in the provision of call centre and customer services and currently employs 750 people. In 2014, Armatis announced plans to create 100 new jobs at the same site and also in 2012.