EMCC European Monitoring Centre on Change



Geographic Location

Country: Portugal
Region: Ave; Norte; Continente
Location of affected unit(s): Guimarães


Sector: Administrative services
Administrative and support service activities
82.20 - Activities of call centres

Employment Effects

Announcement Date: 30-05-2017
Type of Restructuring: Business expansion
Foreseen End Date: 01-07-2017
Planned Job Creation: 400

Additional Information

The French multinational group Armatis has announced that it will open a new contact centre in Guimarães, thereby creating 400 new jobs. The contact centre is set to open by early July 2017. Armatis specialises in customer service, CRM solutions and support marketing techniques. The recruitment process is reported to already be underway.

Armatis has 22 centres spread across France, Portugal, Tunisia and Poland employing around 10,000 people in total. The group, which has been operating in Portugal since 2012, currently has two companies in Portugal and five production centres in the cities of Lisbon, Caldas da Rainha and Porto.