EMCC European Monitoring Centre on Change

Citi Solutions Center

Citi Solutions Center

Geographic Location

Country: Poland
Location of affected unit(s): Olsztyn and Warsaw


Sector: Financial services
Financial and insurance activities
64.19 - Other monetary intermediation
Number Employed: 5200

Employment Effects

Announcement Date: 07-05-2021
Type of Restructuring: Business expansion
Employment Effect Start: 07-05-2021
Foreseen End Date: 31-12-2021
Planned Job Creation: 800

Additional Information

Citi Solutions Center, a subsidiary of Citibank Europe, has announced that it will create 800 new jobs at its units in Warsaw and Olsztyn by the end of 2021. Following the business expansion in Warsaw, the company is to lease a new office space which is expected to be launched in the fourth quarter of 2021. 

The company is a subsidiary of financial services company Citigroup, to which it provides financial, IT and human resources services for 96 countries all over the world. In Poland, the company has been operating since 2005; it has two other centres in Warsaw and Olsztyn employing 5,200 staff. Previous restructuring including creation of 300 jobs in Olsztyn was announced in October 2019 (Citi Service Center Poland2019 - PL).