EMCC European Monitoring Centre on Change

Citi Solutions Center

Citi Solutions Center

Geographic Location

Country: Poland
Location of affected unit(s): Warsaw and Olsztyn


Sector: Financial services
Financial and insurance activities
64.19 - Other monetary intermediation
Number Employed: 6000
Group: Citi

Employment Effects

Announcement Date: 02-02-2022
Type of Restructuring: Business expansion
Employment Effect Start: 02-02-2022
Foreseen End Date: 31-12-2022
Planned Job Creation: 1000

Additional Information

Citi Solutions Center, a subsidiary of Citibank Europe that provides financial services, has announced that it will create 1,000 new jobs in Warsaw and Olsztyn in 2022. The company is currently recruiting in areas such as risk management, internal audit, IT and quantitative analysis.

In Poland, Citi Solutions Center has been operating since 2005. It has two centres in Warsaw and Olsztyn employing approximately 6,000 workers and provides services to banks in 70 countries. It is the largest Citigroup's centre in Europe, Africa and Middle East in terms of the number of employees. 

Previous business expansion in Warsaw and Olsztyn was recorded in the ERM database in 2021, with 800 jobs created (Citi Solutions Center-2021-PL).