EMCC European Monitoring Centre on Change

Computer Generated Solutions

Computer Generated Solutions

Geographic Location

Country: Romania
Region: Constanta; Sud-Est
Location of affected unit(s): Constanta


Sector: Administrative services
Administrative and support service activities
82.20 - Activities of call centres
Number Employed: 4000
Group: Computer Generated Solutions

Employment Effects

Announcement Date: 17-12-2019
Type of Restructuring: Business expansion
Employment Effect Start: 17-12-2019
Foreseen End Date: 31-12-2022
Planned Job Creation: 600

Additional Information

The American outsourcing solutions provider Computer Generated Solutions Romania announced it would create 600 new jobs by the end of 2022, at its new centre in Constanta (Constanta County). The main services provided by CGS Romania are customer care, helpdesk and technical support and sales for telecoms, IT and financial services companies. 

Computer Generated Solutions Romania currently employs 4,000 workers in Romania.

The US Company is one of the world's leading providers of business process outsourcing solutions, which has been in the Romanian market since 2006. The company provides services locally in 18 foreign languages, with seven support centres in Bucharest, Brasov, Sibiu, Targu-Jiu, Miercurea Ciuc, Galati and now Constanta.

Globally, the company has a workforce of approximately of 7,500 professionals across North America, Latin America, Europe, The Middle East and Asia.