EMCC European Monitoring Centre on Change



Geographic Location

Country: United Kingdom
Region: Tyneside; Northumberland and Tyne and Wear; North East
Location of affected unit(s): Newcastle Upon Tyne


Sector: Administrative services
Administrative and support service activities
82 - Office administrative, office support and other business support activities

Employment Effects

Announcement Date: 07-07-2016
Type of Restructuring: Business expansion
Planned Job Creation: 600

Additional Information

Customer services company Convergys has plans to create 600 new jobs in Newcastle Upon Tyne. The new workers will be housed in The Rocket building, in the city centre. The company already has a significant presence in the region employing 700 workers at the nearby Quorum business park in Longbenton. It is understood that recruitment is already underway for the new roles and positions are available at all levels of the business. No specific date has been given for when the new centre will be opened though the refit is currently underway and it is expected to be some time in late summer.