EMCC European Monitoring Centre on Change

Costa Coffee

Costa Coffee

Geographic Location

Country: United Kingdom


Sector: Hotel / restaurants
Accomodation and food service activities
56.3 - Beverage serving activities
Number Employed: 16000

Employment Effects

Announcement Date: 03-09-2020
Planned Job Reductions min: 1650
Planned Job Reductions max: 1650
Type of Restructuring: Internal restructuring

Additional Information

Costa Coffee, the UK-based multinational coffee shop chain, has announced that it will cut 1650 jobs, 10 per cent of its workforce across the UK in response to the reduction in sales caused by the coronavirus pandemic. The job cuts will affect the assistant store manager role across the company’s outlets.

Costa Coffee’s managing director said the company has taken the difficult decision to make redundancies “to protect” the business and as many jobs as possible “for future growth.”

Costa Coffee, which is owned by Coca Cola, operates the largest network of coffee shops in Britain. Globally, the chain has 3,401 stores in 31 countries, with over 18,000 employees.