EMCC European Monitoring Centre on Change



Geographic Location

Country: United Kingdom
Region: Outer London - East and North East; Outer London; London
Location of affected unit(s): Barking


Sector: Administrative services
Administrative and support service activities
82.20 - Activities of call centres
Number Employed: 200

Employment Effects

Announcement Date: 17-07-2019
Planned Job Reductions min: 200
Type of Restructuring: Offshoring/Delocalisation
Foreseen End Date: 31-12-2019

Additional Information

Ladbrokes owner GVC announced that the closure of its call centre operations in Barking, with the positions expected to move to Gibraltar and Manila. According to reports, staff have been told that the closure of the site in Barking is expected by the end of 2019. GVC acquired the bookmaking company in 2018 and the job cuts follow a review of the business requirements. The decision to cut jobs comes as the gambling industry faces challenging times following changes to the regulatory framework.