EMCC European Monitoring Centre on Change

Hays Travel

Hays Travel

Geographic Location

Country: United Kingdom
Location of affected unit(s): Sunderland and other locations


Sector: Administrative services
Administrative and support service activities
79.11 - Travel agency activities
Number Employed: 4200

Employment Effects

Announcement Date: 21-11-2019
Type of Restructuring: Business expansion
Employment Effect Start: 21-11-2019
Planned Job Creation: 700

Additional Information

Hays Travel, a UK-based travel agency, is creating 700 new permanent jobs. The company will hire 500 foreign currency handlers across the UK and 200 employees at the company’s head office in Sunderland, in North East England. The company will also provide around 800 apprenticeships in their 737 branches. The recruitment of these new jobs has already started. The company’s head of management said that they are employing more staff to ensure that customer service is of the highest possible quality in their stores.

Hays Travel is the UK’s largest independent travel agents with 737 shops across the country. Following the liquidation of the travel company Thomas Cook’s in September, Hays Travel acquired all their shops and employed 2,300 people of their staff.